For consumers, managing and properly storing important documents is a real challenge. Don’t make it worse by sending unnecessary envelopes to the same household or forcing customer… Read More

We all know marketing communications are going digital. In the rush to embrace new technology, marketers have ignored other, more traditional means of reaching audiences. Transaction… Read More

“Change is Inevitable, Progress is Optional”  -Tony Robbins  When motivational speaker and life coach, Tony Robbins, said this, he was referring to change… Read More

Data security for organizations that handle sensitive information for their clients is extremely important. Reports of privacy violations resulting from misuse of data, unauthorized empl… Read More

Financial institutions (FI’s) typically generate lots of documents they send to their customers. FI’s send statements, bills, privacy policy notices, account feature updates… Read More

Many financial institutions struggle to integrate customer-facing applications. Program administration often resides in separate business units with little synchronization between them… Read More

Marketing without targeting is not a winning strategy. Most of us are bombarded with hundreds of messages a day that aren’t relevant or valuable, so we delete, toss, and tune out… Read More

To an outsider, the customer documents your business sends out could seem merely mundane, consisting of financial files filled with numbers and transactions, solely used for record… Read More

Ever stop to wonder how much you are really spending on unnecessary phone calls to your call center? You are not alone. According to a SilverCloud survey of over 200 credit unions and banks… Read More

Businesses that process large volumes of customer communications know that making changes to business-critical documents is often a dreaded task. Many times the change management process is… Read More

The benefits of digital delivery of business-critical documents are well known for both businesses and their customers. Electronic presentment (ePresentment) of statements and documents… Read More

Today’s financial institutions are under pressure to innovate faster with fewer resources and greater flexibi… Read More

Your current statement stuffers just aren’t cutting it anymore.  They are: Expensive– they have… Read More

There are many benefits to paperless adoption, however, getting your customers to convert to electronic statements and invoices is sometimes difficult and expensive. We have compiled a list… Read More

Companies attempting to compare pricing from competing outsource document service companies have a difficult task. Each vendor may offer a different menu of services and price schedule. Invo… Read More

Financial institutions (FI’s) may find it challenging to attract and retain millennial customers. This group views their relationships with FI’s much differently than earlier gen… Read More

Financial institutions (FI’s) typically generate lots of documents they send to their customers. FI’s send statements, bills, privacy policy notices, account feature updates, mar… Read More

The invoices, notices, statements, and other customer documents your organization sends out daily represent not only a substantial allocation of funds, but a key vehicle for communicating wi… Read More