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Order confirmation emails are received after covering a journey of going through different sites for the purchase of a particular product and then finally deciding to buy it from a specific site, which is not an easy task to deal with. You check the advantages and disadvantages of having to own that product, compare them and then place an order for the purchase. Now, it is the responsibility of that particular site to assure you about your final order placement, payment receipt, taxes charged and shipping address, etc., An order confirmation email address is the assurance about the product, that any customer places an order for, or purchases, and includes information such as payment receipt number, order number, shipping addresses, shipping charges, taxes, and due delivery date of the product. Order confirmation emails can be used to build a good customer relationship, beyond just a transaction detail-oriented email, if used wisely. https://www.howtobuysaas.com/blog/order-confirmation-emails/ What are order confirmation emails? An order confirmation email address is an email sent by the retail trader or merchant after one has successfully placed an order for the final purchase of any product. These emails are strictly transactional and include no other information or promotional activities other than the product purchasing customer’s transaction ID, billing address, shipping address, taxes, and charges. When one is done with placing an order for any purchase, an order confirmation emails is expected by the customers, as it confirms the placement of the correct order as per your preference, and contains a summary of the purchased product saying the order has been placed for purchasing it. This particular email address verifies the details of the purchase or placing an order of the product and its cost is mentioned along with. This also has a summary of the name of the customer in it, as well as sometimes the expected date or time of delivery of the product. When any purchase is assured by the merchant for an order placed by us, our human tendency to become less worried about the final purchase of the product becomes justified. Also, as this email address contains sensitive information such as transaction ID, amount of money spent, personal information like contact number, the shipping address of the customer, etc., they are concerned enough until they receive such email citing this information. Although, the customers will not be completely satisfied until they receive their order-in-hand, and find it in the perfect state as they’ve seen while at the time of placing an order for the purchase, they at least are partially satisfied regarding the placement. What information do order confirmation emails contain? An order confirmation email address is considered sensitive information containing the email address sent by the merchant to the customer. This kind of email address contains key and detail-oriented information regarding the purchase. A reference number or an order number is present in the email so that in case the customer has a query related to the ordered product, they can get the doubts cleared easily through customer service with the help of that reference number provided to them. They also contain transaction details of the customers, like the transaction ID. And, shipping address, billing address, contact information, break up of the charges, and taxes that have been charged from them is also included. Another most important thing that these emails contain is the name of the purchased product, the quantity of order, size, and color. Sometimes the return and refund policy is also discussed in brief in the email. Sum up An impressive order confirmation is easy, but adding a few pro tips to your emails can elevate your emails to another whole new level. I have shared above the must-includes. For more tips and styles follow Sendinblue. Want to create an eye catching email for your clients? Do visit our website given below here: https://www.howtobuysaas.com/blog/order-confirmation-emails/