2024-04-17 01:03
In my 20 years as owner of a Managed IT Services firm, I haven't often seen marketing hype for Software as a Service solutions that matched reality after they've been… Read More
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Edm The Infopro Blog
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covid era
Blog for businesses and government agencies seeking research driven information in their decision-making.
2024-03-06 15:49
This question has become more poignant with the disruption of the COVID era and its aftermath on business statisics, research and information.
… Read More
2024-02-28 15:41
The answer to that question is "Yes, AI can write your marketing emails."
Another question altogether is, "Should you let AI write your marketing emails… Read More
2024-02-06 21:19
I've written before about the need to fact-check answers from general purpose AI tools such as ChatGPT and Bard, so when I read articles and blogs about the use of AI for fact-c… Read More
2023-10-19 20:26
Much has been said and written about the trustworthiness of information from Artificial Intelligence systems since ChatGPT burst into the nationa… Read More
2023-09-26 16:08
When you look for a new SaaS application for your small business or nonprofit, you should not sign a contract until you have been given a Demo of the program o… Read More
2023-09-05 15:27
You may not have heard the term "Cloud Waste" even though you likely feel its impact on your bottom line.
This growing problem for small businesses and n… Read More
2023-08-23 14:21
When assessing Software as a Service vendors, the vendor risk assessment process doesn't end with the primary SaaS vendor you sign up with… Read More
2023-08-16 13:47
In 20 years as an IT business owner, I have usually recommended that my small business and nonprofit clients pursue vertical SaaS apps and vertical des… Read More
2023-08-09 14:04
Back in the day, in the late '90s, when I started designing web sites, I learned very quickly not to let the presentation get in the way of the infor… Read More
2023-07-26 02:11
I've had my share of experiences with Chatbots. You could say I've had my fill of them. As an Info Pro, though, I understand that my experiences may not be typical… Read More
2023-07-19 14:46
When you sign on with a Software as a Service (SaaS) provider, you can't "set it and forget it", even though your SaaS provider controls your software, data and the infrast… Read More
2023-07-11 16:12
Modern SaaS apps allow even non-technical people to purchase, download, install and configure fully operating versions of useful software without ever needing to bother IT or ot… Read More
2023-06-20 18:47
Selecting a Software as a Service or Cloud provider can't be approached the same way as buying a product off a shelf Read More
2023-05-23 23:12
Like any partnership, you need to be comfortable with the people you work with. The same applies to the Cloud or Software as a Service Provider you choose Read More
2023-05-17 12:59
Beyond the Cloud or SaaS solution's ability to meet its business objectives, small business decision-makers typically express the most concern about Cyber Security and putting their da… Read More
2023-05-10 11:00
Moving your network and data to an external provider’s building doesn’t make you immune from the impact of natural or man-made disasters. In fact, it could increase your ri… Read More
2023-05-03 00:07
When placing your company's data and operations in the Cloud, you don’t evade legal responsibility just because you no longer control the network and your data. "It's not my netw… Read More
2023-04-26 04:26
You’ll want to pay close attention to this section of your Vendor Risk Assessment. Compliance violations can incur penalties and result in more stringent oversight by a governmen… Read More
2023-04-19 11:43
As you serve your customers, your organization's reputation and goodwill become one of your most valuable assets Read More
2023-04-12 13:02
If you can’t operate or operations become difficult, you lose time and money. Nothing new there -- Business 101 Read More
2023-04-05 00:30
Like any business, a SaaS provider can go belly up. Operating in the Cloud doesn't give them immunity from that potential business reality Read More
2023-03-29 13:38
The Risk Assessment phase of the Vendor Risk Assessment consists of seven risks that need to be addressed before making a decision Read More
2023-03-22 14:41
Once you have determined your finalists for your Software as a Service (SaaS) or Cloud providers' software or services, you need to gather some basic information about each one.
In th… Read More
2023-03-15 14:10
To start your Vendor Risk Assessment for a potential Software as a Service solution, determine the capabilities, features and benefits you seek and then hunt for the best fit among the… Read More
2023-02-28 22:24
One of the more daunting tasks for small organizations involves the selection of a Cloud or Software as a Service (SaaS) provider when they have determined they want to take advantage… Read More
2023-02-08 15:33
You may have heard about ChatGPT in the past month. Launched in November, it became a household name last month as the media blared Microsoft's confirmation of its investment of… Read More
2023-01-17 18:17
On social media, when someone wants to dismiss out of hand another person's opinion, they often revert to the time-worn "A quick Google search would have shown you .... (X numbe… Read More
2022-12-29 18:26
For accounting firms, the start of a New Year rings in optimism, but also stressful time constraints as the April 15 tax filing deadline looms from January through April… Read More
2022-12-12 20:40
Few business tasks prove more beneficial to an organization than qualifying leads. Few business tasks prove more frustrating, too.
Qualifying a List of… Read More
2022-11-21 20:19
If you have business planning on your year-end To-Do list that includes major changes to your IT solutions, the first
step should be a Business, Security and Technology Asse… Read More
2022-11-02 14:11
Faced with a question or problem, we naturally fire up the Google for a quick answer or solution.
And it works ... sometimes.
… Read More
2022-10-04 01:58
One of my specialties as an Information Professional involves researching potential Cloud-based and on-premise software, hardware and infrastructure investments for small to medium bus… Read More
2022-09-15 16:02
When a client or prospect first submits our Contact form or calls or emails, it can be challenging to discern exactly what question they want answered or what problem they need solv… Read More
2022-08-30 01:35
Why hire an Information Professional when you can just use the Google or the DuckDuckGo yourself? Read More
2022-08-06 16:08
When I majored in Journalism in college, professors taught us to get "both sides" of a story. Read More
2022-07-28 15:47
In the annals of public relations and marketing, the National Day / Week / Month of (Insert Item / Topic here) became a thing Read More
2022-07-20 00:34
I first learned about the security concept known as CIA as a Managed IT Services Provider. I have found, however, that those same concepts of Confidentiality, Integrity and Availability ca… Read More
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