2024-02-22 08:23
One of the best ways to get your own dedicated development team in the Philippines is by working with an outsourcing provider. However, some businesses… Read More
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Kdci Outsourcing Blog
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Key Discovery Consulting, Inc. (KDCI) is a leading outsourcing company based in the Philippines that specializes in professional services and building the best offshore teams in the fields of creative design, back office support, web development, Ecommerce support, and digital marketing. It was established in 2011 by seasoned executives with over 20 years of proven leadership and experience in developing businesses
2024-02-20 15:29
As of 2024, about 68% of US companies engage in offshore outsourcing. Top brands like Adidas and Amazon outsource their operations to companies like… Read More
2024-02-16 01:50
Visitors take 0.05 seconds to form an opinion about your website. So, if your website isn’t presentable and functional, you can expect low custome… Read More
2024-02-15 01:38
Alternative staffing refers to the use of non-traditional employment arrangements instead of hiring full-time, permanent staff. This can include using t… Read More
2024-02-14 03:43
At KDCI, Valentine’s Day is more than just a celebration of love; it’s a showcase of creativity, teamwork, and the vibrant spirit of our com… Read More
2024-02-07 02:39
Small and medium enterprises (SMEs) face the challenge of delivering exceptional customer service while managing resources efficiently. This is where cu… Read More
2024-01-31 07:11
Small and medium enterprises (SMEs) face the challenge of delivering exceptional customer service while managing resources efficiently. This is where cu… Read More
2024-01-31 01:31
As of 2022, the data from PEZA shows that there are approximately 788 registered BPO companies in the Philippines. As the outsourcing industry grows… Read More
2024-01-19 03:26
The difference between a good website and an amazing one is impeccable web design. This means that more than just having aesthetically pleasing visuals… Read More
2024-01-11 03:23
Delivering the best customer experience possible requires a highly capable customer service team. This team should have a mastery of not only your brand… Read More
2024-01-10 00:06
With a massive workforce of over 1.3 million customer support agents and more than 700 call centers in the Philippines, there’s no question why a… Read More
2024-01-05 02:46
The role of an HOA management company involves taking care of several core operations for your property management business. They also handle sensitive… Read More
2024-01-03 05:00
Balancing creativity, cost, and market relevance in graphic design is something that a lot of online retail brands struggle with. This is why leading br… Read More
2023-12-29 06:58
For small and medium-sized businesses like yours, you really have to invest in high-quality graphic design services. They are crucial in boosting your b… Read More
2023-12-07 10:00
Can you believe that another year is already coming to an end? To celebrate a year’s worth of achievements, memories, and milestones, KDCI ce… Read More
2023-11-30 08:52
It’s that time of the year again, and our team at KDCI didn’t pass up on the opportunity to embrace the spirit of gratitude and celebrate Th… Read More
2023-11-23 08:45
According to Hubspot, 40% of customers will stop patronizing a brand if they get poor customer experience. This statistic emphasizes how important great… Read More
2023-11-17 08:35
On November 27, 2023, the KDCI office was magically transformed, immersing employees in the eerie and captivating world of Filipino folklore. This uniqu… Read More
2023-11-15 03:19
As an online retail brand, your journey to success involves more than just offering great products. As 96% of customers leave a business because of… Read More
2023-11-09 09:53
Businesses today face the challenge of improving operational efficiency amidst evolving market demands. Artificial Intelligence or AI offers a powerful… Read More
2023-10-18 05:30
On October 14, 2023, KDCI Outsourcing’s hiking club embarked on its first trip, a hike up the distinct trails of Mt. Mapalad in Tanay, Rizal. Comp… Read More
2023-09-18 14:59
In property management, you’re not only taking care of properties, but you’re also responsible for a whole community. This includes everyone… Read More
2023-09-15 04:20
Because property management involves a long list of tasks, ranging from tenant screening to ensuring legal compliance, it makes perfect sense that the d… Read More
2023-09-12 02:38
As residential property rentals grow by 25% in 2023, US property management companies are constantly on the lookout for better ways to provide… Read More
2023-09-06 09:18
Bookkeeping is one of the most important functions that a US property management company needs to handle. However, it can also be one of the most tediou… Read More
2023-09-06 07:19
When managing properties, compliance goes beyond just meeting legal requirements. It’s a way to ensure that values, policies, and codes of con… Read More
2023-09-04 15:14
If you’re looking for a way to effectively manage your property’s financial obligations, you should consider opting for accounts payable… Read More
2023-08-30 08:09
Having rental properties is among the best and safest investments you can make. Not only can you actively enhance its value, but there’s also… Read More
2023-08-23 23:55
Depending on several factors like the type of services and location of the provider, property management outsourcing can cost a lot. You’ll ha… Read More
2023-08-15 10:56
Product information management plays a crucial role in your business. The data that you put out about your product affects the purchasing decision o… Read More
2023-07-17 03:12
The digital landscape is continuously growing and evolving, and YouTube is at the forefront of this with its powerful platform. With over 1 billion hour… Read More
2023-07-07 09:07
When outsourcing property maintenance, businesses prioritize cost-effective solutions without compromising complianc… Read More
2023-06-21 00:11
As of February 2023, about 34% of small businesses outsource their digital marketing functions, making it the second… Read More
2023-06-14 03:35
About 90% of small businesses in the US have been planning to start and/or increase their outsourcing operations in… Read More
2023-06-08 06:23
In today’s interconnected global business landscape, organizations often face the decision of whether to outso… Read More
2023-05-30 00:04
Pros & Cons of Outsourcing Property Management Services to the PhilippinesAs the property management industry ev… Read More
2023-05-19 10:06
Are you looking to streamline your property management operations and enhance efficiency? Outsourcing your property… Read More
2023-05-12 05:22
As property management companies in the US struggle to balance rising costs with increasing competition, outsourcing… Read More
2023-05-05 11:14
Managing a property can be a complex and demanding task, requiring property management companies to juggle a variety of responsibilities, from accounting and bookkeeping to tenant communicat… Read More
2023-05-01 10:54
Outsourcing property management services to the Philippines can be a cost-effective and strategic decision for many… Read More
2023-04-20 12:28
Outsourcing property management services to the Philippines can be a cost-effective and strategic decision for many… Read More
2023-04-14 10:08
As US property management companies become increasingly competitive, they are constantly seeking ways to improve the… Read More
2023-04-05 10:17
Real estate properties are one of the best investments that you can own. However, they can be difficult to manage. Y… Read More
2023-04-05 10:02
Property management is a crucial aspect of real estate ownership, no matter if you’re a homeowner or a commerc… Read More
2023-04-03 15:14
Many business owners like to offshore employees to scale their business with lower costs. But managing offshore empl… Read More
2023-03-30 04:48
Offshoring to the Philippines,and other developing countries is a good way to solve your staffing issues while still… Read More
2023-03-29 14:21
Offshoring in the Philippines has long been a trend in the business world. In the US, alone, 66% of companies turn t… Read More
2023-03-27 15:36
The Philippines has always been one of the top choices for offshoring st… Read More
2023-02-28 03:30
The digital landscape is continuously growing and evolving, and YouTube is at the forefront of this with its powerfu… Read More
2023-02-23 06:11
When businesses look for ways to increase productivity and reduce costs, outsourcing help desk services may appear t… Read More
2023-02-22 08:10
Quality assurance is essential for the success of any web development project. Whether you’re just starting ou… Read More
2023-02-21 08:08
Are you a business owner tired of dealing with the complexities of sales tax compliance? Do you find yourself spendi… Read More
2023-02-20 07:46
Taxes are an essential aspect of any business, and tax compliance and reporting can be a painstaking process, especi… Read More
2023-02-16 07:19
Most budding online retailers struggle to define their customers’ unique needs. As a result, they end up burni… Read More
2023-02-15 07:14
Creating great photos requires more than just capturing the right angle and perfect lighting; it also involves a sig… Read More
2023-02-14 03:44
In today’s digital era, having a strong online visibility on the web is essential for the success of businesse… Read More
2023-02-13 06:08
If you’re involved in the Business Process Outsourcing (BPO) industry, it’s imperative to maintain a com… Read More
2023-02-10 03:45
The year 2023 is brimming with infinite opportunities for online retailers. The total global retail sales are foreca… Read More
2023-02-09 06:20
Ecommerce has revolutionized the way businesses and customers interact, allowing for sales and purchases to be made… Read More
2023-02-08 07:38
In today’s fast-paced and competitive business environment, the experience of employees is a crucial factor in… Read More
2023-02-07 08:20
Business process outsourcing (BPO) is becoming increasingly popular, with companies looking to outsource certain asp… Read More
2023-02-06 04:47
The world of business is a labyrinth of numbers, from sales to expenses, and every step in between. With so much to… Read More
2023-02-03 07:19
Now that you’ve decided to outsource your Ecommerce customer service to the Philippines, the next step to do i… Read More
2023-02-02 06:48
The practice of outsourcing labor has gained popularity among businesses as a result of the rapidly changing global… Read More
2023-02-01 02:59
Onshoring is quickly becoming a popular trend in the global economy due to the current economic climate. The COVID-1… Read More
2023-01-31 08:43
The 21st century has seen a rapid boom in the Information Technology (IT) industry and the outsourcing of IT service… Read More
2023-01-30 06:43
In today’s fast-paced business world, companies are always searching for ways to maximize efficiency and save… Read More
2023-01-27 04:06
In today’s fast-paced and ever-changing world, the way we work is also shifting. Remote work has become an int… Read More
2023-01-26 06:57
As businesses look for more efficient and cost-effective ways to complete projects, many are turning to strategic ou… Read More
2023-01-25 08:20
Many retailers think handling all call center processes in-house is the only way to guarantee first-rate customer ex… Read More
2023-01-23 03:52
In the world of Ecommerce, having a strong presence on marketplaces like eBay can be the key to success. However, fi… Read More
2023-01-19 09:00
Setting up an online store and selling products can be exciting and rewarding, but it can also be challenging and fr… Read More
2023-01-17 08:33
As you’ll see, outsourcing to developing countries can provide a wide range of opportunities for companies. Bu… Read More
2023-01-16 07:56
Are you ready to take your business to the next level? BPO seat leasing is the key to unlocking your business potent… Read More
2023-01-13 08:36
Online retailers constantly roll out new products or variations of existing items to stay on top of the shifting mar… Read More
2023-01-12 08:37
Offshore staffing Philippines has become a popular solution for companies seeking to outsource their non-core functi… Read More
2023-01-11 07:58
As more and more businesses turn to outsourcing to cut costs and improve efficiency, creative process outsourcing is… Read More
2023-01-10 07:02
Despite being a common practice in the industry, many businesses still shy away from outsourcing. They have this pre… Read More
2023-01-10 06:25
With the global recession looming, a vast majority of small businesses are not in a good position to hire more emplo… Read More
2022-12-29 08:27
Outsourcing can be a great way for companies to access specialized skills and expertise, reduce costs, and improve e… Read More
2022-12-28 02:46
Running an Ecommerce brand involves many different tasks, which is why it can be challenging for small and medium-si… Read More
2022-12-23 08:23
The term service level agreement (SLA) is among industry jargons you’ll encounter when planning to outsource t… Read More
2022-12-22 08:02
Some businesses that operate online struggle to increase their conversation rates for a simple reason—having a… Read More
2022-12-20 07:19
In some businesses and geographical areas, staffing shortages can be a serious problem. For instance, a survey by th… Read More
2022-12-19 12:27
2022 is the year of recovery, recovery from a global pandemic, recovery from sudden and drastic work changes, and re… Read More
2022-12-19 06:37
Increasing average order value is among common problems that a modern-day online retailer faces today. Although ther… Read More
2022-12-15 09:16
Predictions about the future trends in Ecommerce have been popping out from left to right. That means, online retail… Read More
2022-12-15 06:31
Are you losing a lot of time entering product data into multiple systems? Do you often create inaccurate data entrie… Read More
2022-12-14 08:49
The comparison between managed services vs outsourcing has grown over the last few years. As different types of busi… Read More
2022-12-14 07:20
Front-end web developers are among the most paid web developers in the tech industry. In the United States alone, th… Read More
2022-12-13 11:10
Outsourcing finance and accounting services has been a popular practice for many years. In 2013, it was reported tha… Read More
2022-11-29 05:26
It’s the season to be grateful for our peers, leaders, and awesome food!
The KDCI family celebrated the seas… Read More
2022-11-29 02:53
While some industries are still recovering from the pandemic’s financial impact, there’s another growing… Read More
2022-11-15 05:09
Have you been sending out resumes without getting a callback? Yes, it’s frustrating and makes you anxious abou… Read More
2022-11-04 01:29
If you run an online business, you’re often at the mercy of your Ecommerce website traffic because you need th… Read More
2022-10-28 02:40
Following the economic downturn brought by the pandemic, businesses are looking to turn fixed costs into variable co… Read More
2022-08-12 04:26
BPO vs KPO — these terms are often compared in terms of their scope of support, processes, and degree of compl… Read More
2022-06-07 02:02
As we pay homage to the most inspiring women of our generation, KDCI launched a Mother’s Day Photo Essay Conte… Read More
2022-06-02 02:53
Did you know the most effective way of increasing eCommerce sales? It’s neither building a perfect product nor… Read More
2022-05-12 03:06
Did you know that 75% of online shoppers use product images to help them decide whether or not to make a purchase? G… Read More
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