2024-02-02 13:11
In 2002, when Dr. Michael Grieves moved to the University of Michigan, little did he know that he was laying the foundation of a futuristic technology called ‘Digital twining.’
I… Read More
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6 Signs Your Field Sales Operations Process Is Broken Blog
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Broken field sales operations process is a growing problem that if not identified and mended can directly impact your revenue and profitability.
2024-01-24 06:27
Maintenance and quality assurance are two cardinal processes in organizations with heavy equipment setup. They work as two different units in the overall value chain. The former focuses on i… Read More
2024-01-05 06:31
Robotics has been one favorite term in the business world for many years. But the recent developments in AI and machine learning have been propelling enterprises to pursue it more urgently… Read More
2023-12-29 12:21
Over time as data gained currency or became an “oil,” AI and Machine Learning dethroned preventative maintenance with predictive maintenance. The rise of analytics techniques lik… Read More
2023-12-21 07:31
Most enterprises grapple with longstanding issues in maintenance, exacerbated by today’s uncertainties, including physical distancing and travel restrictions. These challenges have for… Read More
2023-12-15 13:19
The menace of carbon emissions continues to loom large even after protocols and agreements being made at the global scale. In 2022, global energy-related CO2 emissions grew by 0.9% to over 3… Read More
2023-12-08 05:41
Today’s maintenance leaders have a penchant for being versatile. One prominent reason behind it is the rapid penetration of technologies in maintenance. It Is quite evident how Industr… Read More
2023-12-01 09:33
In their relentless pursuit of operational excellence, enterprises strive to maximize maintenance performance while minimizing the risks of failures. They arrive at Total Productive Maintena… Read More
2023-11-30 11:46
The arrival of the fourth industrial revolution has brought a new wave of transformation in maintenance. It has given way to Maintenance 4.0, a concept that heavily relies on automation.
For… Read More
2023-11-23 11:23
“A leader is best when people barely know he exists. When his work is done, and his aim fulfilled, they will say: “we did it ourselves,” are the wise words of Lao Tzu.
Even… Read More
2023-11-22 10:36
Postponing maintenance worth $1 could lead to a fourfold increase, resulting in $4 in capital renewal expenses.
So, the approach you choose for managing your maintenance operations will be t… Read More
2023-11-21 13:36
What did you do when you brought a change to your existing maintenance process? Along with planning, budgeting was the activity that rivetted your focus.
And why not? Finally, everything boi… Read More
2023-11-20 05:35
Effectively managing maintenance activities is a cornerstone of operational success in most industries. The computerized maintenance management system (CMMS) you choose can make or break thi… Read More
2023-11-17 12:18
Maintenance operations have to work under the purview of safety standards, environmental concerns, or industry-specific guidelines, as decided by the law of the land and global standards.
Tr… Read More
2023-11-15 11:51
Unscheduled downtime remained a nemesis of productivity and profitability in maintenance operations, unless the idea of predictive maintenance (PdM) arose. To monitor equipment health and pr… Read More
2023-11-15 04:43
The recent surge in cloud-based solutions is kicking enterprises into gear, making them bring different functions under the cloud fold. In line with this development, industries where mainte… Read More
2023-11-10 10:41
As a business leader, you must have faced the dilemma of adding more positions for cleaning, security, or maintenance staff or relying on a Facility Management (FM) company for the upkeep of… Read More
2023-11-10 10:03
Dealing with a difficult customer is a challenging task for every business. But how you are approaching a problem could mean the difference between retaining a loyal customer or losing them… Read More
2023-11-10 09:07
It has once been rightly said by Lee Kuan Yew, the founding father of the modern Singaporean state that “If you deprive yourself of outsourcing and your competitors do not, you’r… Read More
2023-11-10 08:02
Implementing a CMMS is a transformative step in optimizing maintenance operations. The notable benefits of using CMMS include:
– Effortless asset management that improves asset perform… Read More
2023-11-02 13:12
Many service providers are often excited about acquiring new clients but repeat customers significantly generate profits. Studies have shown that repeat customers are 50% more likely to try… Read More
2023-10-30 13:50
Field service teams now have access to more resources than ever, enabling them to better understand and assist customers. This creates a great opportunity for companies to improve their cust… Read More
2023-10-30 12:51
Field service leads refer to individuals or businesses who need on-site services or support in the facilities industry, like maintenance, repairs, installations, or consultations, but have y… Read More
2023-10-26 13:27
In today’s economic climate, reducing costs is necessary for many businesses. However, it’s essential to carefully evaluate any cost-cutting measures before putting them into act… Read More
2023-10-20 08:26
Field service industries, encompassing various businesses from HVAC services to construction and maintenance, rely heavily on building and maintaining strong customer relationships. In this… Read More
2023-10-20 05:31
Escalations are like emergency customer service calls; they happen when a customer is stuck with a problem that regular support can’t fix. These issues can encompass various concerns… Read More
2023-10-19 09:28
Did you know that the Computer Aided Facility Market (CAFM) comprised 5 % of the global Facility market? According to a study by Future Market Insights in 2022 on this specific market, it is… Read More
2023-10-13 13:40
Investing in technology for intelligent buildings has become a popular trend among companies lately. Why is this an obvious draw in the retail and manufacturing facilities? The main reason b… Read More
2023-10-13 12:43
Effectively managing the loss prevention strategies in a facility is undoubtedly daunting. Wouldn’t you agree? Preventing losses accounts for safeguarding your inventory while keeping… Read More
2023-10-13 10:40
Did you know that economic challenges and internal inefficiencies can escalate the difficulties of running a business for 72% of entrepreneurs? A report by Bank of America establishes this f… Read More
2023-10-11 13:23
Does your organization emphasize the importance of vendor reference checks and how to conduct them effectively? Are you aware of the benefits this practice brings to your organization? Wheth… Read More
2023-10-06 13:27
What factors do you consider when you are looking for business partners? Someone with whom you can build a business relationship for the long term. But how do you assess them if they are tru… Read More
2023-10-06 12:44
Do you often ponder which vendor should become your long-term business partner? Or do you often think that it would have been better if you had access to a framework or tool that would make… Read More
2023-10-05 11:29
As our society becomes increasingly aware of our environmental challenges, sustainability has emerged as a beacon of hope. We all imagine a world where every choice, no matter how small, has… Read More
2023-09-29 08:21
Facilities Management is undoubtedly integral to your business success. But did you know that facilities management practices are becoming more integrated and tailored to individual projects… Read More
2023-09-28 06:20
Facility-vendor partnerships have become critical for ensuring efficient operations and sustainable growth. Collaborating with trusted vendors offers many benefits that extend far beyond cos… Read More
2023-09-26 06:24
Procuring facility vendors and negotiating contracts can be a complex and challenging task for facility managers. As their role expands to include strategic decision-making and cost-saving i… Read More
2023-09-22 08:49
As a business owner, the partners who provide you with the goods you need are vital for the growth of your enterprise. However, not all of these partners can be relied upon to operate indepe… Read More
2023-09-20 10:53
Crafting effective Requests for Proposals (RFPs) is crucial in the Facility provider industry. They are essential documents for contracting or hiring a facility vendor to complete a project… Read More
2023-09-14 10:53
What if we say that 80% of the vendors agree that ease and speed of onboarding are essential for a successful and smooth vendor transition. The fact is actual, according to a study by McKins… Read More
2023-09-12 11:02
Real estate expenses are becoming more critical to businesses. Big companies are making moves to reduce their costs, and it is time for others to follow suit.
According to a report published… Read More
2023-09-01 13:38
When it comes to office spaces, creating a memorable tenant experience isn’t just about walls and windows. Rather, it’s about crafting an environment where tenants thrive. As a f… Read More
2023-09-01 13:16
Facilities management encompasses a range of services that ensure the smooth functioning of an organization’s physical assets, from buildings and equipment to services and systems.
Sel… Read More
2023-09-01 12:40
Facility conditions affect everyone inside them. As a facility manager with an eye on the future, understanding your facility’s health is crucial. Think of it as your facility’s… Read More
2023-09-01 12:19
You might have seen many facilities, including yours, aiming to slash their carbon footprint while also upgrading their infrastructure to align with net-zero goals. According to recent stati… Read More
2023-08-18 11:33
Office buildings, laboratories, hotels, restaurants, educational facilities, and industrial spaces – all of these have unique requirements for seamless functioning.
Effective facility… Read More
2023-08-11 05:26
Being great in facility management isn’t just about receiving on-the-job training. You need to be a strong leader, a top-notch communicator, and stay updated on the latest management s… Read More
2023-08-08 13:38
Safety and hygiene aren’t just boxes to tick; they’re the backbone of a thriving and responsible facility. So, why settle for mediocrity when you can make a real difference?
But… Read More
2023-07-17 12:16
“The complaining customer represents a huge opportunity for more business.” – Zig Ziglar
Ah, the complaining customer in the HVAC industry. At first glance, they may seem l… Read More
2023-07-13 08:47
You start planning your maintenance budget, only to face challenges right from the start.
Yes, this might happen as you might forget important expenses like replacement parts or specialized… Read More
2023-07-13 05:53
“We live in a culture that values business and stress. Stress is a powerful currency. The busier and more stressed you are, the more important and valuable you seem. Culturally, we per… Read More
2023-07-07 11:57
I’m sure you’ve heard the saying, “The whole is greater than the sum of its parts.”
And it holds true in facility maintenance too. The results are remarkable when all… Read More
2023-07-07 11:35
Your building is like a finely tuned vehicle. Just like a car needs a well-functioning engine, your building needs efficient HVAC systems and a proper distribution system.
If any of these co… Read More
2023-07-07 08:22
You may have climbed the ladder with hard work and dedication, but that alone won’t guarantee success as a facility manager.
Think about it – have you ever had a manager who made… Read More
2023-07-07 04:37
It’s mind-boggling how many companies lose sight of the goldmine within their own core business functions. They get so caught up chasing the next big thing that they forget to nurture… Read More
2023-07-06 11:33
Managing a facility is like walking a tightrope, balancing quality and costs delicately. As a facility manager, you face the challenge of juggling maintenance budgets and finding ways to mak… Read More
2023-07-05 10:19
You open your email and read the message:
Email: “Hey, I wanted to let you know that we had a major issue in the meeting room this morning. The air conditioning decided to go on vacati… Read More
2023-06-30 10:24
Ever had that sinking feeling when you realize your facility’s critical systems can fail, leaving you in a state of panic? Or that knot of anxiety that tightens when you discover a maj… Read More
2023-06-30 09:33
When a crucial system in your facility malfunctions, it causes a domino effect of setbacks and chaos. The costs skyrocket and frustration mounts, and you cannot help but wonder.
Could this s… Read More
2023-06-29 16:35
As you step into a bustling store, imagine being drawn in by the allure of a captivating brand. The atmosphere is electric, and you can feel the excitement in the air. You wander through the… Read More
2023-06-23 13:10
Dealing with service contracts can be an ongoing challenge. Handling multiple vendors, countless renewal dates, and numerous contractual agreements can overwhelm you with paperwork and commi… Read More
2023-06-23 07:59
A team that is not just motivated but inspired, driven by a shared purpose and a collective vision is a dream.
Imagine the energy that would emanate from such a team, their dedication and en… Read More
2023-06-22 13:44
Have you ever taken a moment to truly think about the impact of accessibility in your everyday lives? It often goes unnoticed, but its significance becomes strikingly clear when you stop and… Read More
2023-06-22 13:14
Scheduling in field service operations can sometimes feel like a tricky balancing act, especially when planning tasks and assigning resources. It’s a complex process, prone to errors… Read More
2023-06-16 13:03
Tired of drowning in a sea of contracts and work agreements?
Can feel your pain. It’s like navigating an endless maze, hoping to avoid the pitfalls of missed clauses and looming deadli… Read More
2023-06-16 12:27
You know what they say, “In the field service industry, digital marketing can sometimes feel like trying to catch a unicorn.” Okay, maybe nobody says that exactly, but bear with… Read More
2023-06-15 13:57
Contrary to popular belief, making ethical choices can lead to wealth and growth.
As Warren Buffett wisely stated, “It takes 20 years to build a reputation and five minutes to ruin it… Read More
2023-06-12 13:05
In today’s digital age, effective marketing strategies are crucial for field service businesses to thrive in a competitive landscape. Digital marketing offers a myriad of opportunities… Read More
2023-06-09 13:40
Field service providers, like you, need to ensure that essential services keep running smoothly.
Whether you’re delivering medical supplies, maintaining critical infrastructure, or pro… Read More
2023-06-09 13:23
Your team is dedicated, your services are top-notch, and your customers rely on you. But there’s a challenge that can often keep you up at night – cash flow. It’s like tryi… Read More
2023-06-08 14:11
Are you familiar with the age-old saying, “Time is money”? Well, in the world of field service, this adage couldn’t ring truer.
Efficient workforce capacity planning is the… Read More
2023-06-07 14:09
Look around, and you will see that sustainability is on everyone’s mind. Boards, investors, and even customers are actively seeking purpose-driven brands.
They want to partner with org… Read More
2023-06-07 13:56
In a world where competition is just a click away, building a remarkable field service brand is the key to standing out from the crowd.
It’s not about superficial elements like logos a… Read More
2023-06-05 14:08
Have you ever wondered why some field service companies effortlessly outshine the competition? This is because they have that extra something that sets them apart, that edge that keeps them… Read More
2023-06-02 13:26
Have you ever experienced a difficult breakup? The kind that leaves you second-guessing every step, fraught with confusion and distress? Imagine facing a similar scenario, not in your person… Read More
2023-05-31 13:37
Your business wants to make customers happy with great field service. But with so many field service providers competing, it can be challenging, as other businesses out there are trying to d… Read More
2023-05-31 12:58
Replacing employees has a hefty price tag, given the cost of advertising, recruiting, hiring, and training. An average employee’s departure costs 33% of their annual salary, as per Wor… Read More
2023-05-30 13:00
Pricing your field service contracts can be tricky. If you set prices too high, you might lose out on valuable sales. By setting prices too low, you risk losing out on valuable revenue.
MIT… Read More
2023-05-18 13:40
Profit pilferage in plumbing—a stealthy menace lurking within the plumbing industry, draining resources and undermining business success. It’s a problem that demands attention an… Read More
2023-04-21 07:58
The on-demand field service market has provided numerous benefits for businesses and consumers alike. With the increasing demand for instant services and the widespread adoption of mobile de… Read More
2023-04-21 06:41
Recessions hit every industry, including field service, and businesses must weather the storm to emerge ready to thrive once again.
However, during tough economic times, many field service b… Read More
2023-04-18 13:45
Sound building access control systems are crucial for safeguarding buildings. We learn about how they reinforce a building’s security framework and improve overall building management… Read More
2023-04-17 14:09
As customer expectations continue to rise, companies in the field service industry must rethink their field service strategy if they want to remain competitive. But the traditional focus is… Read More
2023-04-14 13:14
Do you struggle to keep track of your facility management and maintenance needs? Are you finding it difficult to coordinate with your team and external vendors? Do you often feel like you&rs&hell…Read More
2023-04-14 13:01
As a seasoned expert in Field Service Management Solutions with over a decade of experience, I can confidently say that the debate between off the shelf vs custom FSM solutions is like choos… Read More
2023-04-13 12:00
Facility asset management is one basic and at the same time most essential process in any business managing facilities. It unifies a business’s financial, inventory, and contractual op… Read More
2023-04-13 11:47
Picture this: You’re the captain of a ship sailing through choppy waters, trying to navigate through the stormy seas. Your crew is hard at work, battling the winds and waves, but you&r&hell…Read More
2023-04-13 11:31
The retail industry competes fiercely, making it one of the most intense industries in the world. With the increasing demand from customers and pressure from competitors, retail companies fa… Read More
2023-04-13 11:10
Are you aware that field service delivery risks could have a major impact on customer satisfaction and loyalty, as well as on the reputation and profitability of your company?
These risks ca… Read More
2023-04-12 14:05
Field service management companies often face numerous challenges that impact their financial performance, including managing expenses, optimizing resources, and ensuring customer satisfacti… Read More
2023-04-12 13:44
At a time when sustainable facilities management has become starkly important, facilities need to be environmentally mindful both during the building and design phases as well as throughout… Read More
2023-04-11 14:27
Vendor management in facility management has become more complex than ever. As a result, facility management companies looking for vendors and those managing existing vendors continue to fac… Read More
2023-04-11 14:18
Companies that listen to their customer feedback grow 10 times faster – I’m pretty sure you have heard this phrase many times. Almost every customer likes to share feedback about… Read More
2023-04-11 14:13
Cloud-based FSM software is becoming the go-to solution for field service businesses looking to scale up their operations. It provides a comprehensive suite of features designed to streamlin… Read More
2023-04-11 10:40
Field service companies generate vast amounts of data from various sources such as work orders, equipment service records, and customer feedback. But, simply collecting data is not enough. T… Read More
2023-04-11 09:59
Timely payments are crucial for any business, but they are especially important for field service businesses. These companies typically have a mobile workforce that travels to customer sites… Read More
2023-04-10 13:11
Is your field service team frequently dealing with critical situations? If yes, providing proper field service training can greatly enhance their ability to improve first-time fix rates, acc… Read More
2023-04-06 13:30
Exceptional customer service has become a necessity rather than a choice. This is especially true for companies with field service teams, who must ensure that their customers receive prompt… Read More
2023-04-06 08:09
Managing your facility space has to be no more difficult. But all you need is facility software to implement an impeccable space management strategy.
Buildings and spaces have continued thei… Read More
2023-04-06 08:02
IoT devices play a major role in today’s facility management dynamics. Alongside bettering efficiencies, they can enable businesses to demonstrate innovation. While there are many bene… Read More
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