In this day and age in technology, it’s very important for eCommerce retailers to be very transparent and forthright with their customers. Customers have access to relevant information through the internet and other sources, so hiding things from them is pretty much pointless. In a time when information is readily available, you’d be pretty surprised to see how many companies still hide information from their customers.
Purus Labs is a health supplement company that’s dedicated to the well-being of its customer. While other health supplement companies claim various health benefits, Purus Labs are willing to provide the proof. To further keep their relationship with their customer completely transparent, Purus labs introduced “Clear Facts”. Purus Labs reached out to the 1Digital to build them a custom dashboard that provides factual information in a completely integrated online system. We custom developed this dashboard to Purus Labs’ specifications and requirements. Clear Facts was a built-in PDF platform that stores PDF’s that has full nutritional history and information regarding a specific product. All the customer has to do is enter the product’s specific PL number, and they’d have full disclosure, verified from labs at their fingertips. Gone are the days when companies could get away with cheaper ingredients and low-quality products and mask them in flashy marketing tactics.
Natalie; Purus Labs’ social media and graphic designer spoke with us about why Purus Labs chose 1Digital to develop this intricate custom tool for their site as well experience with working with the 1Digital team. “We want people to see that they are actually getting the quality that is promised.” Quality and transparency are two of the most important traits Purus Labs strives for.
In a time where information is readily available through the internet, many health supplement companies still feel it’s ok to hide their ingredients, and nutritional information, Purus Labs strives to be transparent with their customers. Clear Facts helps them achieve this. Customers have access to test results immediately, and can view all of the information on their own.
On the Purus Labs homepage, you’ll see a distinct red tab on the right-hand side called “Clear Facts.
The Clear Facts tab takes you to another page where you can put in a specific PL number
Once you’ve entered a PL number for the product you’re looking for, you’ll be transported to a PDF that outlines nutritional facts and information in PDF format. You have access to all the facts and information you need and Purus Labs delivers on their promise to keep things transparent with their customers.
Natalie chose to work with 1Digital because of our stellar reputation. Not only are we a certified Volusion expert, we were the quickest to respond. “They were also very personable, so I knew that they would be patient and easy to work with.” said Natalie. At 1Digital, we pride ourselves on an easy and personal stream of communication
We take the guesswork out of developing your site, so you don’t have to be confused by all the technical jargon associated with website development. Like Purus Labs we strive for transparency, so our clients always know what’s going on with their eCommerce website. Natalie also went on to say “[The experience] was great! They were patient with me as I do not fully understand the tech side of things, and were able to deliver exactly what we wanted despite that.”
1digital was able to create a custom dashboard tailored to Purus Labs’ specific requests. We pride ourselves on being able to handle Volusion custom development projects no matter the size. Whether small or large, we got you covered! Contact 1Digital today with your custom development needs!
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