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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.


The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.


BY SETH KUGEL | NYTimes Travel | Disclosure


This post first appeared on Discover, please read the originial post: here

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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.

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