If you are fortunate enough to have a property to list for rent on the short-term letting market through platforms like Airbnb, but you do not have the time required to run the processes involved there is now an Airbnb property management company solution available. Using this solution permits you to generate a substantial income stream without having to lift a finger. You’ll no longer need to take time out of your busy schedule to deal with trivial matters such as exchanging keys and changing linen.
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Meet and greet/check-in
Personally meeting your guest is key for a great first impression. Taking accountability to show your guest around the Property is a good way to introduce aspects within the premises. For example showing how the heating works or where to turn the hot water on from, alternatively you can give a house manual when meeting your guest which they can use during their stay.
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Key exchange
Planning the logistics for the key exchange can be challenging when listing your property on Airbnb London. Using an Airbnb Property Management company guarantees that there always is a welcome ambassador to meet the guest at the location. We personally never utilise automated key exchanges as this prevents a vetting process and creates confusion when exchanging keys.
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Cleaning the property
Cleanliness can be debatable depending on the person’s viewpoint, so you may find your property clean but a guest might not. Therefore utilising a professional cleaning service will stop any debates whether the cleanliness is up to standard or not.
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Replacing the linen
Fundamentally you have to change sheets and towels after every new guest turns over, just like a hotel would. However this can be very strenuous in terms of organising the correct timings and transporting the fresh linens. Having a Airbnb Property Management company in place allocates professional linen services.
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Answering guest queries
Your Airbnb guest can contact you at anytime if they require help regarding anything; therefore you need to be available to take a call or reply to a message swiftly. With an Airbnb property management company in operation their operations team is obtainable to answer any guest queries 24/7 and 365 days a year.
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Guest vetting
The guest and their group are screened correctly to prevent any fraudulent activities from taking place- this safeguards your property from damage or theft.
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Replenishing the essentials
You need to restock essential items within your property such as toiletries, snacks, beverages and any other aspects you include. This is important as you are indirectly competing with hotels so you need to match or better the service.
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Communicating with the guest
During the guest stay you must keep in touch to clarify that they are having a pleasing experience and whether they have any additional requirements.
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Guest property guide
To keep the guest experience seamless as possible we provide each guest with an online property guide that can be accessed through a downloadable link sent to their booking email.
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Inventory valuation and check-out
Following the departure of the guest, you need to check the property for any damage and missing inventory. Prior to listing your property on Airbnb London we recommend making an inventory checklist allowing you and the cleaner to check if everything is in order.
For more information on Premium Airbnb London Property Management please contact us at [email protected] or visit our website www.winwinnkeeper.com
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