Safety was the first thing that came to mind when we wish to start using Uber. Getting into a stranger’s car and trusting them to drive you to the requested location kind of scared us a bit. The same for the Driver who pick the anonymous riders without any prior introduction among themselves. Lets see what are the safety measures provided by Uber for both their driver and rider
Uber Rider Safety Features:
Here are a few of the ways Uber keeps riders safe:
Accurate Pickup and Drop
The Uber app with GPS shows the exact location of riders. The app will automatically find pickup and drop locations and direct a driver your way, even if the driver unaware about the destination.
Verified Driver Profiles
Drivers in the Uber has their own profile, complete with details about them and their vehicle. Information includes name, license plate number, phone, and ratings. These are the verified details from Uber.
Rider can view about their drivers ratings and comments to know about them before the start of the ride. Rider also have the option to rate their riders about their trip experience.
Round Clock Support Service
Uber have the 24/7 support service to both their driver and riders. It will help them to have hassle free ride without fear.
Uber Driver Safety Features:
As same as drivers, riders will also have verified riders by name and phone number. The trip will accepted after the rider verification. The riders can able to book the ride after the account verification.
Alternate Contact Number:
In order to keep the contact details confidentials the substitute phone number will be provided to both driver and rider. So it’s not possible to contact your drivers after the trip completed.
The rider will receive the payment as estimated earlier without any doubt. It’s the secure method for both driver and rider to pay for their ride either in cash or in cards.
To build an app with these features, visit our Uber clone script.
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