AMAZING PLACE, DULL AND BORING ROOM, INDIFFERENT HOST/PROPERTY MANAGER.
I was transferred to another room because I booked (late), the day before and did not see the message of the manager/host asking for the specific name of guests. And since I woke up late the next day, I saw her message late. It goes..... "please reply or else I will cancel your reservation". How can she say that? The card was already charged upon booking. And then she said she will put me in Room 1505 St.Tropez Tower instead of the one I booked 1510 in the same floor and same building. I did not like the room. It is clean, spotless and all but so plain that it lacks accent, warmth and character. It is just a space that is dull and boring. Not even tables and chairs by the balcony. It's like a cheap unit with cheap furniture in a high-end apartment. I am not sure about the other room I originally booked but that one looked warmer in photos. Azure Urban Residences is an amazing place and our stay was great ---except for the room that was just a place you want to sleep into. Good thing we booked another room in Miami Tower. because there were 8 of us in total and that room is really nice. That's where we ended up staying in the most part of our stay except when it was time to sleep. I will write a separate review in my blog soon detailing the incident.
I will definitely be back at Azure Urban Residences soon but I will find another property.
I was transferred to another room because I booked (late), the day before and did not see the message of the manager/host asking for the specific name of guests. And since I woke up late the next day, I saw her message late. It goes..... "please reply or else I will cancel your reservation". How can she say that? The card was already charged upon booking. And then she said she will put me in Room 1505 St.Tropez Tower instead of the one I booked 1510 in the same floor and same building. I did not like the room. It is clean, spotless and all but so plain that it lacks accent, warmth and character. It is just a space that is dull and boring. Not even tables and chairs by the balcony. It's like a cheap unit with cheap furniture in a high-end apartment. I am not sure about the other room I originally booked but that one looked warmer in photos. Azure Urban Residences is an amazing place and our stay was great ---except for the room that was just a place you want to sleep into. Good thing we booked another room in Miami Tower. because there were 8 of us in total and that room is really nice. That's where we ended up staying in the most part of our stay except when it was time to sleep. I will write a separate review in my blog soon detailing the incident.
I will definitely be back at Azure Urban Residences soon but I will find another property.
