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re-schedule issues 24hrs

Anyone have to deal with the dbags from ISC2 when trying to re-schedule within 24hrs due to an emergency? I had an emergency(very Personal emergency) and could not make my exam the following day. I tried to re-schedule the day before and I couldnt. I called Pearson vue and they said they could not help I had to call ISC2. So I did.. They were fing idiots. Very cold about it.. and ask me to supply proof(personal info) that my Emergency was legit. I am not going to supply personal info to a complete stranger because they have a 24 hr rule for their silly exam. What is this the 5th grade? I asked why the policy is like that! They could not answer what the reason for it.. and kept being extreamly cold about it.

Some things are just to personal and more important.

I just couldnt believe how cold and lack of a personality the customer service rep was.

anyone go through this?

My Company said they agreed with me and if I wanted they will pay for the cert again.. But at this point i dont think its worth it if ISC2 they act like their **** dont stink.

This post first appeared on Recent Blogs Posts - IT Certificatio, please read the originial post: here

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re-schedule issues 24hrs


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