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2017-04-02 16:05
Back in November 2016, I went to a HumanOps meetup. Unlike the average IT Ops meetup, this one focused on the human aspects of running IT services. Speakers covered topics including the hi… Read More
2017-03-05 16:35
In these days of DevOps, we have so many tools available to us. From configuration management, to NoSQL databases to containers and orchestration. And under open source, many are available… Read More
2014-06-13 08:14
While working in a previous position, I noticed that although the team discussed a lot, the right things were always coming up. That team supported live television services so it was importa… Read More
2014-03-23 16:27
I've been a bit disappointed with the current state of Project Snowflake. It was (and is) much harder problem than I thought it be but I think I had determined the key parts of the solution… Read More
2013-08-18 07:31
If you don't have a proper ticket system for your team, get one. By proper ticket system I means one that handles multiple teams, has email integration, customizable metadata for tickets, an… Read More
2013-07-26 05:16
Most of the time you may have more work than you can handle. Here's some strategies I've learnt to help claw your way out of the fire-fighting cycle.Postpone non-essential projects - Delay o… Read More
2013-06-23 12:13
In hindsight, Project Snowflake began just over 10 years ago, when I was introduced to a wiki. It was an interesting tool - editing web pages in the browser was new to me and there was somet… Read More

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