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12 things you need to consider when looking for web hosting for a small business

Things are changing, and the way we do Business is not exceptional. Most business owners understand the magnitude of having a responsive website. Many people are purchasing things online and thus creating the need for businesses to have a website. Whereas every small business needs a website, finding the right Web Hosting provider is not always easy. There are several factors to put into consideration before committing to a web hosting plan. They include:


Although most shared hosting is affordable, you should consider reliability. Most providers will bill either monthly or annually, and therefore you should ensure that you get value for your money. It is good to compare the features being offered by different providers before making a decision.


When it is an online business, speed matters. Longer loading time on your website means frustrations to the visitors, and it can put off potential clients. People will stick around if your pages are loading faster.

For your website to load faster, you need to have the right Web Hosting Provider and plan. It is good to make a decision on your provider based on speed. The provider should have well-functioning servers that are not overloaded. The website should be tested regularly for speed to identify gaps and know when it is calling for an upgrade.

Customer service and technical support

No matter how good a web hosting platform is, at some point, there will be a need to get in touch with their customer service. Poor customer service will ruin the relationship with the company.

You should make sure that the support you get is in house and not outsourced from another company. A good web hosting provider should have 24/7 customer support, so you are sure you get help when you need it. Carry on research, read reviews by different clients before committing to a provider

Features and limitations

Consider what you want the site to do. For example, a small business blog will need fewer features than an e-commerce site. Some features require big RAM, huge processing power, and large disk space for optimum functionality.

It is good to write down what you require and put into consideration future needs too. A good provider should meet or surpass your requirements. Consider additional services like new domains and backup services as your business grows and make sure that your service provider can grow with you.

Ease of use

If you have never used a web hosting platform before, it means that you have to learn to use some of the features. You need to get familiar with features like how to load your files using FTP (File Transfer Protocol).

The process of acquiring such knowledge should be simple. Choose a web hosting plan that does not need a lot of complicated learning to figure out.


Security is paramount for every business. You are responsible for every information a customer provides and, most importantly, payment information.

Nowadays, scammers and hackers are changing tactics and using online platforms. You must protect the information you collect from your traffic from people who would abuse or take advantage of it.

Consider a hosting provider who provides affordable SSL certificates and 2-factor authentication to sure your web hosting account.

Email features

You must endeavour to know the email features your provider offers. For instance, do they have spam protection? Ask the service provider for clarification before committing to a plan.

Back up features

At times things happen, and you lose important and valuable documents. It is such a loss when a business loses important customer information, and this means losses.

Creating manual backups is very tedious, choose a web hosting provider that has an automated backup option.


At a particular time, your service provider will need to maintain their systems. Make sure you subscribe to a plan that is always up. When people visit your site, and it is always displaying come back later because of maintenance, they might lose confidence in you.

Before committing to plan check reviews from third parties on their uptime to avoid frustrations.


Before committing to plan, it is good to know the kind of hardware your provider has. Do they have good quality servers that are working?

Small service providers may have low-quality equipment and thus not guarantee that you will always be up, although often small business website design companies will just be resellers of large hosting providers.


Not every web hosting provider will meet your business needs. You have to assess your business needs like are you small, growing, or a well-established business? This will guide you on what kind of plan you need.

All web host providers have strengths and weaknesses and are up to you to ask them if they can meet your requirements.

Do not shy off from asking your service providers what you need to know from them.

Room to grow

Always look at the future. Is there room for growth? If your site needs an upgrade, will it be available, or you will need to transfer to another company? Some companies offer upgrading services cheaper than others.


Finding the right web host for your business is important. As a business owner, you have a duty to protect your customers from identity theft. You have to do research on the security features your web host is providing. Choose the right virtual face for your business.

This post first appeared on D-Isla, please read the originial post: here

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12 things you need to consider when looking for web hosting for a small business


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