HP printers are one of the best printers available in the market. With high precision printing and longevity of the ink cartridges, HP Printer became the most bought printer brand. They have printers for both home and office use. The office printers are specially equipped to handle the bulk printing requirements. Both variants of printers by HP has the top features and are used by millions of offices and homes.
When you are in ownership of technologically advanced devices, the problems brought by them are also little difficult to decipher. The thought that the costly products do not make Trouble is a wrong one. Any device is subject to some trouble either caused by the misusage of the user or because of any software bugs. But the troubleshooting is not as hard as it resembles.
Further, this article will help you to troubleshoot the problems the HP Printer users come across.
HP Printer: Hardware Troubles
One of the most common issues that the printer users come across is the hardware issues like paper struck issues, bad quality print etc. The hardware troubles can be easily diagnosed as the main reasons for these are the physical issues. They are thus can be easily troubleshot too. When you face the paper struck issues, slowly remove the paper that had got stuck. Clean the dust and debris build up and then neatly arrange the papers with the help of the paper width guide.
In case of bad print quality, check whether there is any print head problem. If so, remove the ink cartridge and clean the print head with a clean moistened paper cloth. Swatch the ink nozzle until you see the clogging disappears. Then position the cartridge again in its location and do the printing from the start. There are some other hardware issues like the drum in ink cartridge getting worn off, in such cases the cartridge should be replaced.
HP Printer: Software Troubles
The software issues are the main reason for unexpected troubles you face. For example, if you can see there is a lot of delay in printing a document, then that is because the drive is not updated yet. The HP Driver updates are so regular, the only thing that has to be done is the user should update the drivers regularly. Missing the updates are a major reason for the minor bugs.
The best part for troubleshooting the HP Printers is the software made by HP for HP Printers. The HP Print and Scan Doctor is a diagnostic tool that will analyze the HP Printer and denote after the scan what are all the issues present in the HP Printer. This tool will also give you instructions to solve the issue if the problem is solvable by the users.
Note: In case of any major issues like damages in the printer, do not try to resolve them on your own, always take them to an HP authorized service center to repair the Printer.
HP Printer: Connectivity Troubles
This is the top problem that any printer user irrespective of the Printer company faces. The connectivity between the main host i.e., the computer or laptop and the peripheral device i.e., the printer is made possible by either the Bluetooth or Universal Serial Bus (USB Port) or the WPS (WiFi Protected Setup). But the printer can also be printed remotely by using Cloud Print or EPrint feature which uses Emailing Feature to print a document.
If there is any trouble like a bad connection between the printer and the computer connected through the USB cable, then check the ports in the computer as well as the printer. Remove the port and reinsert again. Now the printer will work fine, but in case the connection is still down, then use another cable for connection.
Read How to Configure HP Printers with Macs?
If there is any trouble with connecting to the wireless network in your home/office, switch off the router and reinstate the connection. If this doesn’t work, forget the connection on your printer and connect as a new network.
If you are unable to print through cloud print or e-print even after sending the document through Gmail, then check the attachment i.e., the document sent’s size. If it is larger than 10 MB then the printer will not print. Therefore keep in mind to main only documents of size lesser than or equal to 10 MB. If there is an inability to print by using cloud print, check whether the HP printer is registered with the Google cloud print feature. If not registered, use this link to register the printer.
HP Printer: Other Troubles
Some miscellaneous issues like problems during when you print a photo can be stopped from occurring if you use HP Photo Paper. By using the dedicated photo paper by HP, the print quality will be very high and the ink usage will be very efficient.
If you face issues like no printing happening even after commanding print from iPhone using AirPrint feature, check the internet connection and the connectivity of the printer to the network.
These are the troubleshooting pointers for HP Printers. For any further help with HP Printers, Laptops or Desktops contact HPSupportHelp Customer care 1-800-674-9438.