Four Fabulous VoIP Technology Trends to watch in 2018

Technology evolves rapidly as time advances while promoting an uninterrupted connectivity between things and individuals. In today’s digital era, businesses are becoming increasingly dependent upon the Internet and connectivity like never before for establishing the real-time communication with stakeholders and customers. Irrespective of the size of organizations, Voip technology enables a real-time interaction among customers and associated clients that ultimately drives more productive deals.

VoIP technology trends are of utmost importance for they will exert a significant impact on the way companies could drive business for coming years. Easy access and secure storage of the data will remain at the center stage while we sail through a communication-dominating era in which VoIP has started gaining ground globally.

Here is a brief account of four VoIP technology trends that are going to affect our business in the future:

• IoT:IoT (Internet of Things) redefines many business processes and enables better device connectivity. IoT coexists with AI and machine learning to make devices work in a smarter way. With the hike in a number of smart device users globally, more gadgets and devices are now connected to the network. Sparklab predicts that by 2020, over 5.4 billion devices will be connected to the Internet. With IoT, many companies have started relying on the cloud for storing data. Several industry sectors like utilities, transport, and manufacturing are going to be more dependent upon IoT in the coming years.

• VoIP mobility:From SMB (Small and Mid-sized Business) to large businesses, all are looking forward to having a hosted VoIP network to meet increasing and ever-changing communication demand. VoIP integration with the existing communication system can offer a faster speed, greater reliability, improved security, and mobile-friendliness while facilitating companies to establish unified communication. These days, as we enjoy uninterrupted Internet access almost everywhere, we can expect that many enterprises will bring VoIP into the mainstream.

• 5G: With the increasing demand of the bandwidth and need of greater data streaming speed, we have befriended with 4G LTE technology, but still there are billions of bandwidth-hungry devices that are aiming for a more advanced solution. 5G technology is expected to be 10 times faster than existing 4G network. 5G will remarkably improve the quality of VoIP communication by eliminating jitteriness and data packet losses while reducing transmission delays because 5G latency is expected to be less than a millisecond. Several industry experts reveal that 5G will be deployed by 2020.

• CRM integration:If you are aiming to maintain more transparency with your clients about the work process, you need to keep them updated about your strategy and work plans. CRM integration with cloud-based apps and APIs over VoIP helps enterprises streamline customer-centric work processes. We can also predict that many business-friendly apps and software will be integrated with VoIP system to get the most from it in future.

The year 2017 can be considered as a landmark year for the VoIP technology as it has started gaining ground in the corporate sector globally. It is interesting to see how these trends will be implemented for availing the business benefits of a revolutionary VoIP technology.

At FreeSWITCHService, we have a keen eye on the VoIP solution development trends so that our global clientele can establish and manage their business communication with ease.

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