These days, one of the highly disintegrated industry – “the service industry” has now stepped into the online marketplace. Though people have stopped going outside to avail most of the services, people look for accessible services from the comfort of their house due to its simple expediency. 

Besides, the situation in the job market is wavering. The focus is switching from traditional employment to gig work, with individuals preferring short-term jobs to long-term employment. The uncertainty of the economy offers a great opportunity for entrepreneurs to craft a niche of their own. 

If you have been thinking about building an online service marketplace but have been sceptical, now is the time to act! 

Curious To Wade Through How To Craft A Service Marketplace Like Urbanclap? Keep On Reading To Find Out.

On-Demand service is not a novel concept. Everything is available with a tap.

It’s pretty inspirational to see how Urbanclap evoked in 2014 and in FY2020 reached up to 918 crores. To give you a contrast, their revenue was 106 crores in FY2019. If this is not enough, Urbanclap has raised total funding of USD $110 million in eight rounds.

Considering these soaring numbers, the on-demand service market is worth investing. Creating a service platform app with the best Mobile App developers in Dubai is the portal to enter this market. 

Herein, I will shed light on all the essential steps of creating an on-demand service marketplace app keeping Urbanclap in focus. Also, I will take some tours to the feature list and revenue model and finally wrap this excursion by determining the total cost of app development. 

Defining An On-Demand Service Marketplace Like Urbanclap

What is the dilemma? 

You want to go to the salon, but first, you have to manage your schedule and take some time out from your lineup. Following is your one-hour long ride, fighting against the traffic odds, you finally reach your destination, get all things done and repeat the same tedious process. 

But, what if there is a quick-fix.

You want to go to the salon, and without taking your car out, you simply take your mobile out of the pocket, open an on-demand app and call your salon specialist at your place. 

Now, you don’t have to go to the salon; instead, the salon comes to you all the way. 

Did you like the way tables turned? 

But, wait for an expanding and substantial business, merely providing a solution to the problem is not enough. After using the solution service, indeed, people will seek what more your business can offer. So, to quench this market thirst, an on-demand service marketplace app is a must. The app will sheath all types of services from a plumber to electrician, AC repair to Yoga instructor, beautician to the dietician. 

As an app user, you will find everything in one place, from your home care to decor to your personal care. 

In a nutshell, the app has an intelligent solution to the common and ubiquitous problem along with tons of benefits that will never run out to serve you in any way.

Is Urbanclap – Fad Or Wham? 

With Mobile App Development witnessing an unprecedented rise year by year, it’s undeniable to turn a blind eye to emerging app concepts like Urbanclap. Also, enterprises and SMEs partnering with the right app development company can leverage the rising scope and emerge with dynamic growth and scalability.

So, without any further ado, let’s have a quick insight of a service marketplace app like Urbanclap.

A little aside from the whopping rise of 138% in revenue, Urbanclap offers 60+ types of services in 15+ cities in India. They also offer their assistance in Dubai. Besides, they have 10,000+ experts working with numbers growing every day. 

Evidently, the growth of Urbanclap is not just astounding – it’s mind-boggling. This rising popularity of Urbanclap has spelt the bean about the on-demand mobile app market. Yes, it’s mammoth and meets every need of the customer.

On-Demand App Service Industries Where It Proves To Be A Boon In 2021

If the aforementioned data has persuaded you that it’s worth creating a service marketplace app, your next awaited challenge will be how to start. 

First and foremost, you should decide the type of app you want to create. If, still you are perplexed, have an insight of Urbanclap service categories for a clear vision. 

Shifting Home

• Carpets
• Sofa 
• Packers and movers
• Water tank cleaners
• Bathroom and kitchen service
• Pest control
• Gardening and home cleaning service

Wedding Services

• Pre-wedding photoshoot
• Make-up artist
• Wedding planners
• Pre-bridal beauty packages
• Catering service

 Home Cleaning and Repair

• Electrician
• Plumber
• Home deep cleaning
• TV and Fridge repair
• Geyser and Water Heater repair
• Washing Machine repair
• Carpenter

Construction and Interior Designing

• Modular kitchen
• Architect
• Interior designer
• CCTV cameras provider
• painters

Business

• Lawyer
• CA for taxation service and startups
• Web designer and developers

Tutors and Lessons

• Language teacher
• Primary and secondary teacher
• Home tutors

Kids

• Music instrument classes
• Tutors
• Baby portfolio photography

Event Services

• Party makeup artist
• Birthday Party 
• Event photography

Health and Wellness

• Yoga Trainer
• Dietician
• Physiotherapy
• Personal fitness trainer

How Does UrbanClap (Now Urban Company) Work?

In some scenarios, it’s onerous to find professionals that are worth customer’s trust. Electrician? Beautician? Architect? UrbanCompany has it all!  

Since the app is full of validated and registered service providers, it also offers service providers an opportunity to find work or a part-time gig also. This model benefits both customers and service providers.  As users can easily find in-house service providers simultaneously, it also helps professionals find work through the same platform. 

The App Functions In Two Ways

Customer Side

• Customers can download the app anytime and choose services according to their needs. 
• Customers can use the app for in-house professional services. 
• Once a service is selected, a pop-up appears that includes information about all the packages. 
• After completing choosing the package according to the budget, the users are asked to fill the preferable date and time.  
• Users are offered with multiple payment options followed by submitting reviews and ratings.
• The user can easily see the profile of their service professionals and analyze the difference. 

Professional Side

• If a professional wants to get registered on the platform, they need to undergo intensive training. 
• The expert may accept or decline the offer after evaluating the same. 
• The time user selects a service, it notifies the service providers in that specific region. They can accept the offer request or simply reject it. 
• If the provider accepts the offer requested, both the user and the service provider will get notified.

What Are The Outstanding Features Of An App Like Urbanclap (Now As Urban Company)

There are myriad features integrated into the app. 

Let’s have a look!

Bespoke Features For Customers

• Easy Registration

A simple or two-step easy registration process saves time for the users and let them easily navigate the app right away. 

• Login Through Social Media Platforms

This is a must-have feature in the present scenario. 

Offering an easy login from respective social accounts is an excellent option provided in mobile apps. Don’t forget to ask your mobile app developer in Dubai to integrate this feature in your Urbanclap like an app.  

• Data Confidentiality and Security

With a mobile app asking for several personal details from the user, like age, phone number, gender, address, and integration, this feature ensures the customer shares selecting that piece of details which he/she is comfortable to share. 

• Advance Search Filters

This feature improves the overall user experience. Including this feature allows users to find services they need with intelligent sorting choices, helping them vet through the services within their pocket, near their region and many more.  

• Service Review

Considering this feature for your app proves to be an added feather in the hat. So, before the user chooses any service, they can look at the review and ratings and proceed accordingly. 

• Add Detail Of Local Vendors

Offering information about the service provider in your nearby region within your app makes a trustworthy bond with users. Besides, including it makes it easy for users to go for the right choice. 

• Multiple Payment Gateways

Integrating trusted payment gateways in your app allows customers to make a hassle-free payment.  

• User-Friendly UI/UX Interface 

Providing your app with a user-friendly interface makes the app easy to use and navigate through. 

• Service History

Service history feature keeps the track record of the services customers have used. 

• In-Built Chat Feature

The time you opt for mobile app development in Dubai, adhere to include the in-built chat feature. Integrating this feature offers you seamless communication without leaving the app.  

Bespoke Features For Service Providers 

• Fast and Easy Login/Registration 

Quick and easy registration is also beneficial for service providers.  

• In-App Chat With Customer

Including the in-app chat feature does not allow customers to have a seamless chat but also provide the service provider to communicate in a hassle-free manner.

• Check Availability and Time Of Operation

Often, a service provider is not available all the time. So, offering the accessibility of checking for a mutual time slot to avail of the respective service is a worth-the-investment feature for your app. 

• Add Professional Timings Quote Charges

It’s always better to be clear with your professionalism. Thus, imbibing a feature where the service provider offers their timings and quote charges lets consumers kick off their project without any second thoughts. 

• Respond To Client Feedback

Reverting to user feedback or concerns is the distinctive feature defying all the odds for your app. Moreover, this upholds entrust on your app with a positive attitude. 

• GPS Location

Whether it’s iOS or Android app development integrating GPS in your app let the service provider reach the consumer place without any hassle. 

Bespoke Features For Admin Panel 

• Complete Admin Control Panel 

Managing the complete admin panel with right assistance is simple and effortless. 

• Highly Efficient CMS and CRM System

A content management system or CMS is a must-have feature for any type of application. With the assistance of an intelligent CMS integration, an admin panel can easily manage the app seamlessly. 

• View Locations Of Customers and Local Vendors

Undoubtedly, the admin has complete control over every aspect of the service marketplace app. Thus, offering control over profiles of customers and service providers allows admin to suspend or ban any profile for their shady activities as well. 

• Managing clients Records and Patterns

For partnered on-demand service providers and customer service, mobile applications, a record management system is unskippable. Therefore, having this feature in the app offers an efficient way of creating, deleting, and maintaining all the app’s essential data. 

• Promotion Management

Ad and promotion management allows admin to manage their promotional campaigns on their app as well as outside the app easily. 

• Notification Control

Pop-up notification is managed by the admin panel.

• Payment History, Work Records and Billing

Keeping track of the service, payment history and billing hours is all managed by the admin panel. Therefore, make sure this is unskippable for your project success. 

Sales Analytics

For complete sales analytics with innovative sorting options, this feature is a time-savour and an efficient option for the admins of a service marketplace app.  

• Subscription Plans and Finance Management

Managing the subscription plans for a scrutinized financial management helps the admin work on the business account correctly and with ease. 

Cost Evaluation To Develop An App Like UrbanClap (Now Urban Company)?

I wish I could give you an exact number, but that’s next to impossible. The mobile app development market is increasing, and as a result, the cost to create a mobile app is affected by several global reasons. The foremost essential reason is the geographical domain of the app development company. 

For example, if you hire app developers from the USA, it will cost you around $150 – $250/hr; it is $120-180/hr in Eastern European countries. Here comes the prominent contrast: in countries like India and Dubai, hiring an Android or iOS app development expert costs around $25-49/hr. 

Second, comes the number of features. The more advanced features you want to include in your app, the more prominent will be the hole in your pocket. 

The third is choosing the number of platforms you are getting your app developed. If you want to target both- iOS and Android, then the prices will vary for more than one platform.

In a nutshell, the quick fix to create a clone app like Urbanclap is to link back to the front with the best mobile app development in Dubai that understands the on-demand home help industry. And, at Xicom, the industry experts lend you a hand in crafting an app that resonates with your idea and endeavours to success!