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2023-06-13 12:35
Everyone has heard the word cybercrime but as with most things of this nature, you never think it will happen to you. But if you’re not actively doing something about it, how can you f… Read More
2023-01-23 10:36
Are you thinking about getting a local phone number for your business? Use this helpful guide to find the local area code for every UK city and town. What is a UK Local Area Code? Also… Read More
2022-11-23 12:58
Employee work-from-home productivity is a natural cause for concern. Kids are ever demanding, the television is distracting, and the very idea of being home evokes a sense of relaxation; but… Read More
2021-10-01 13:17
In the current business climate, switching over to VoIP should be a no-brainer for most small businesses. However, there are still a few myths around VoIP and virtual phone numbers that can… Read More
Benefits Of Virtual Telephone Numbers
2020-09-18 13:46
Discover how having a virtual telephone number will help your business If you’re considering taking a virtual phone number you probably already have some idea of what you need.&nbsp&hell…Read More
2020-03-17 17:29
We will be regularly updating this post with information on what we can do to help UK businesses and communities alike amid the COVID-19 (Coronavirus) outbreak. Please check back for more up… Read More
2020-03-16 14:27
Working from home can pose many logistical problems for businesses try to ride out the spread of Coronavirus. If you’re struggling to adapt, we might be able to help. COVID-19, or Coro… Read More
2019-07-22 08:11
As the Customer Service Manager of SwitchboardFREE call recording is imperative for me and something I refer to almost every day. With a customer base of over 71,000 people, sometimes somet… Read More
Telecom Acronyms Explained
2019-04-16 07:54
In a world where language seems to be shorted at every possible opportunity – you must remember the text speak of the 00’s, awful wasn’t it! Telecoms acronyms can sound a l… Read More
2019-03-13 09:13
VoIP stands for Voice over Internet Protocol which simply means having a phone service over the internet. VoIP offers increased functionality compared to traditional phone lines which are wh… Read More
2019-02-27 09:12
Audio Branding can be a mix of both music and messages for your caller to listen to whilst they are on hold. Why would you need it? We all know that there is plenty of competition for any b… Read More
How Much Is A Missed Call Costing You?
2019-02-13 09:00
Missed calls cost you more than you think! Never has there been a time when there are so many methods for customer to contact a company, email, social media and other digital methods. Ultim… Read More
Benefits To Outsourcing
2019-02-06 09:00
In these days of economic uncertainties, especially in the run up to Brexit, looking to outsource various aspects of a business could be critical for success. Below are some of the main ben… Read More
Why You Need A Fax Number For Your Business
2019-01-03 09:18
Faxes are incredibly secure when it comes to sending sensitive documents, many legal documents are required to have a signature and even hard copies kept, making faxes an ideal solution. Thi… Read More
084 Numbers
2018-12-27 09:18
084 numbers are our FREE numbers that we offer to all our SwitchboardFREE customers. Like our other numbers, they are all activated instantly and have the same set of features available but… Read More
Helpful Tips To Grow Your Business
2018-12-20 09:00
Learning from successful business owners allows you to learn from some of their mistakes without having to make them yourself, as well as picking out some of the things they do, to have a po… Read More
Tips To Boost Last Minute Christmas Sales
2018-12-13 16:05
Christmas is an important time for both companies and consumers. So follow the below tips to help boost your last minute sales. Get Festive You’ll be surprised how much of a difference… Read More
Google Analytics And SwitchboardFREE
2018-11-30 11:40
What is it? Google Analytics is a web analytics service that allows for tracking of useful information about your website. Using Analytics can help gain a better understanding of your websit… Read More
Business Tips To Starting A Business
2018-09-24 08:45
Although you may have a great business idea, its knowing how to start it to give you longevity in an ever-changing climate and growing market. Although the below tips may sound obvious, it… Read More
Let Call Tracking Help Your Business
2018-09-17 08:44
Call tracking records information about your phone call rather than the conversation. Using this data, it allows you to better understand how your marketing can be improved. Web analytics v… Read More
01 And 02 Local Geographic Numbers
2018-09-12 10:13
Local numbers allow your callers to know where you are based, for example, if you are based in Liverpool and wanted to speak to a locksmith, then you know the moment you see an 0151 number… Read More
03 Numbers Explained
2018-09-07 17:08
Why were 03 numbers introduced? In 2014 Ofcom introduced new range of 03 numbers designed to be used as after-sales customer support line. Ofcom advised that numbers beginning with 084 coul… Read More
Tips When Choosing Your On-hold Music…
2018-06-26 09:00
I appreciate when it comes to setting up phone lines up, deciding which music to have customer to isn’t too isn’t high on your agenda and very often you end up choosing something… Read More
How To Deal With An Angry Caller
2018-06-06 09:00
Although nobody likes dealing with an angry caller sometimes we will experience an unhappy caller, it is important to handle these calls well, as a customer always can tell how good a compan… Read More
How Live Chat Can Help Your Business
2018-05-23 09:03
Thinking of offering live chat to your customers? Well here are 5 reasons why this may be an untapped sales potential for your business. Live chat is convenient It allows the customer to c… Read More

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