At some point or another, you can often face issues on the mousepad in the HP laptops, be it of any brand. Apart from the hardware components, the external devices also can get issues while using for a long period of time. When you get this Error, the mousepad will stop responding.

Besides, when you won’t be able to move the cursor, it will be stuck at the same point on the screen. And if you are facing an issue with the mouse of your laptop, we would recommend you to move to the next section. 

Here, we are mentioning some of the effective methods to get rid of the mouse pad not working issue. 

Probable Methods to Fix Mouse Pad Not Working in Windows 10:

This section consists of the key methods to fix the mousepad not working error in Windows 10. You just need to implement the below-mentioned methods as per your convenience. 

Method 1: Update the Touchpad Driver

In most cases, due to corrupted or missing Touchpad driver, the mouse pad stops responding. In that case, you need to update the driver to fix the error. And to do that, you need to go through the below-mentioned steps:

• Open a web browser. From there, go to the official website of HP.
• Write the touchpad driver name, tap on the Download button next.
• After downloading the touchpad driver, choose the operating system that is compatible with the touchpad driver. 
•  Now, open the downloaded file to install the driver in the device.

After updating the touchpad driver, check if the error is still there. If you are still getting the mouse pad error, then it is suggested to move on to the next section. 

Method 2: Enable the Touchpad Service in HP 

The Touchpad won’t work if the touchpad service is disabled on the HP laptop. In that case, you need to check if the touchpad is enabled or disabled. There are mainly two ways to enable touchpad service. 

Procedure 1: Check the dot of the Touchpad

To check if the touchpad service is enabled or disabled, go to the Touchpad window. From there, double-tap on the dot of the window. This will help you to enable the touchpad server in HP. If this did not work out, then you can go to the next segment. 

Procedure 2: Enable Touchpad from Settings

If you are still unable to enable the touchpad, then you need to go to the Mouse Settings first and then perform the below-mentioned steps to enable it. 

• Hold the Windows and the X key together to open the Settings Menu.
• From there, tap on the “Devices” option. Next, choose the “Mouse Pad and Touchpad” under the Devices section. 
• Tap on the “Additional mouse Options” next. Choose the “Touchpad” tab next. 
• Check if the Touchpad is enabled. If the disabled button is on, you need to change it to “Enabled”.

Now, restart the HP laptop and you will be able to fix the error. And if you are still getting this problem, then check out the next solution. 

Method 3: Fix the Hardware Issue

If you are still stuck at the laptop mouse pad not working error, then it is suggested to try this method in the Windows System. To fix the hardware issue, check out the listed below steps:

•  Go to the Start Button., From there, go to the “Control Panel”. Next, tap on the “Troubleshooting” option. 
• Choose “Hardware and Sound”. Next, go to the “Hardware and Device” section. 
• Tap on the “Next” button now. Wait for a while until the process gets over.

Now, read the on-screen instructions and restart the device. Further, you will be able to use the touchpad again on the HP Laptop. 

Have any Queries? Contact us for Further Assistance

By this time, you will be able to fix the mousepad error. However, if you are facing issues in fixing the mousepad error, you can let us know in our toll-free number “+1-800-297-9982”. We are always by our readers for any tech-related issues. Our team experts will guide you with proper steps to fix the HP mouse pad not working issue. 

Frequently Asked Questions (FAQs)

• My mousepad is not working in Windows 10. What should I do?

If you’re getting an error while using the mousepad, you need to check out the listed below steps:

1. Go to the Start Button. From there, tap on the ‘Device Manager.
2. In the Device Manager tab, go to the “Mice and other pointing devices” section.
3. Tap on the Mosupead next, go to the “Driver” tab next.
4. Choose the “Update Driver” option and then wait for a while until the Windows search for a new driver.

If the Windows system fails to search for a new driver, then you need to go to the official website of HP to find a suitable mouse pad driver. 

• The touchpad is not working on my HP laptop. What should I do?

If the touchpad of the HP laptop is not working, you need to first go for updating the touchpad driver. It will solve the error. But even after updating the driver did not fix the issue, then you can update the BIOS settings of the HP. 

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