Technology giant Cupertino from California said Friday that the screen on some iPhone X units is not responding or intermittently responding when touched. The company also said that some units may have views that respond even if they are not touched. The iPhone X went on sale in November and was discontinued when the iPhone XS and iPhone XR models were introduced in September. Users have reported the problems with the touch screen online for a number of months.
Apple also said that a "limited number" of 13-inch MacBook Pros "is a problem that can lead to data loss and disk failure". laptops were sold from June 2017 to June 2018 with 128 gigabytes or 256 GB of storage space and no Touch Bar, Apple said in a note to customers. The company advises the affected users to have their laptops repaired as quickly as possible.
In the case of the iPhone X, Apple offers free screen replacement for the faulty devices, while it offers free repairs for the MacBook Pros.
Apple had not previously responded to reports of problems with the iPhone X screens, but it had in the past opened similar replacement programs for older iPhone models with screen problems, including the iPhone 6.
© 2018 Bloomberg LP
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