Established and highly-respected New York City Managed Services Provider seeking qualified and eager individual for an internship position with our technical team.
Krantz Secure Technologies is in search of an individual to join our team in an internship capacity. Our ideal candidate is someone with a keen interest in and a deep passion for Technology and technology services who is looking to get a head start on a technology career here in New York City.
This position with Krantz Secure Technologies will teach the successful candidate how to use our “best of breed” automation tools including Labtech remote monitoring system, Connectwise ticketing system, backup console, firewall console, IT Glue documentation system, and many more.
This person will be assigned to review various boards and alerts, and to identify issues that require escalation. This person will also be assigned level one help desk tickets to handle and resolve. As their expertise grows, they will be given the opportunity to take on more challenging tasks, developing new skill sets and building a solid knowledge base of various technology infrastructures and procedures. This person will have an opportunity to provide services and support to numerous New York City businesses across a range of verticals.
Qualifications and Prerequisites:
The candidates we are looking to meet are those majoring in Information Technology, have very solid expertise in Microsoft Windows (not just Mac), and have a strong interest in learning how a professional Managed Services Provider (a computer support organization) operates, as well as learning the tools we use.
This is a paid position for a summer intern, but there is potential for this to expand to a part-time position during the school year if desired, and hopefully lead to a full-time position after graduation.
Demonstrated success in college is essential, as is a strong interest in pursuing a career in our industry.
Candidates can submit a resume and cover letter to [email protected]