After months of investigating the explosions that characterized the Samsung Note 7 fires, giant Korean Corporation Samsung, has said that they’ve identified where the problem occurred. Samsung also came out to assure its customers that it has devised more measures to make sure that the incident does not happen again.

Explosions and recalls

The Samsung Galaxy Note 7 was released last year in August with much pomp and color, but had to be recalled shortly after. Incidences of the phone are exploding and causing fires were reported, as well as damage to property.

In one of the more serious incidents, passengers aboard a Southwest Airlines flight had to be speedily evacuated in Louisville after a Galaxy Note 7 exploded, causing thick smoke inside the aircraft.

At first, Samsung thought it was an isolated incident and said so. Then the reports of explosions started in earnest all over the world, and the phone manufacturer had to order a recall which cost the company a loss of around $5 billion.

Samsung was a little greedy and opportunistic

Business is about opportunity, and the most shrewd business people will tell you that to succeed, you must take an opportunity. Well Samsung was presented an opportunity when many iPhone diehards were dissatisfied.

With these seasoned Apple customers still seething from below their iPhone 7, Samsung decided to release the Note 7 to feed off this opportunity. But it ended up exploding in their faces- literally.

Samsung Galaxy Note 7: Findings of the explosions

Samsung has come out to make public, the results of their investigations. The company stated that the explosions were due to faulty batteries, just like everybody suspected.

The software and hardware were very much on point, and the company acknowledged that it should have done more to ensure the batteries should not have exploded and caught fire. The company has now enlisted outside help to ensure the safety standards of the cells are high.

Safety measures

At the same time, Samsung launched the use of its ‘8 point battery safety check’ which will identify any problems that may occur presently and in the future. The test involves; a durability test, visual inspection, X-ray test, disassembling test and OCT test, as well as a charge and discharge test, TVOC test and accelerated usage test.

That is not all, Samsung also promised to look deeper at its designs and hardware, taking them through vigorous tests to assure quality.

Better safety for the whole smartphone industry

According to Roger Kay, principal analyst at Endpoint Technologies Associates, Samsung is on the right track as it took its time to find out the problem, understand the cause of the problem and has assured its customers that it won’t happen again.

In an interview with TechNewsWorld, he said, “It had to make credible assurances to customers, vendors, and retailers that this wouldn’t happen with future models. The announcement today addressed both of those issues.”

He also noted that Samsung did not take blame for the problem.

New Beast of a Galaxy

With the rigorous tests to be done on batteries in the future, it is now rumored that the release date of the Galaxy 8 will be delayed. The launch date was to be due at the Mobile World Congress in Barcelona, Spain, where Samsung traditionally launches its new phones.

But according to Ramon Llamas, who is the research manager for wearables and mobile phones at IDC, the chances of the launch happening, are very slim. He concludes, “The public is both sophisticated about knowing that technical failures occur and understanding enough to forget the past pretty quickly — so if Samsung gets the next one right, all will be forgiven.”