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Subscriptions Questions and Answers

Many states are postponing or even cancelling winter sports including wrestling. Users are naturally wondering what they should do about their Takedown Scoring and Stats Subscriptions.

Here are some questions we’ve received and our responses.

Q: Can I cancel my subscription?
A: Yes, at any time. Cancelled subscriptions will not auto-renew. See instructions here.

Q: If I cancel, can I re-subscribe at my original price?
A: When you re-subscribe the rate will be the price at that time. For long time customers, the difference could be significant.

Q: I lost track of my renewal date and my subscription auto-renewed. Can I get a refund?
A: Maybe, it’s up to Apple. Feedback from users is that Apple is reasonable. Probably depends on how long ago the auto-renewal happened.

Q: If I cancel my subscriptions, can I still use Takedown?
A: Yes, for everything except scoring and video recording. For example, all statistics and analytics are available.



This post first appeared on Scholastic And College Wrestling -- Technology, Results And Opinions, please read the originial post: here

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Subscriptions Questions and Answers

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