Here are some questions we’ve received and our responses.
Q: Can I cancel my subscription?
A: Yes, at any time. Cancelled subscriptions will not auto-renew. See instructions here.
Q: If I cancel, can I re-subscribe at my original price?
A: When you re-subscribe the rate will be the price at that time. For long time customers, the difference could be significant.
Q: I lost track of my renewal date and my subscription auto-renewed. Can I get a refund?
A: Maybe, it’s up to Apple. Feedback from users is that Apple is reasonable. Probably depends on how long ago the auto-renewal happened.
Q: If I cancel my subscriptions, can I still use Takedown?
A: Yes, for everything except scoring and video recording. For example, all statistics and analytics are available.
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