National Fuel is urging customers in Erie, Niagara and three other Western New York counties to turn back their thermostats by 5 degrees until further notice.
The utility said Monday that emergency procedures are necessary due to a system interruption at a transmission facility, reducing the amount of natural gas that can be delivered to homes in the short term.
The transmission facility, in Potter County, Pa., allows natural gas to be transported through the company's interstate pipeline system.
"We believe that this system interruption will be short-lived and that with our customers' full cooperation, we will be able to limit this call for reduced usage," Carl M. Carlotti, president of National Fuel Gas Distribution Corp., said in a statement.
Customers who are elderly or ill should maintain a temperature in their homes that offers them comfort and will not impact any existing medical conditions, the company said.
- National Fuel asks customers to turn down heat until further noticewivb.com
- National fuel ask customers to reduce heat until the next notificationWeek Facts
- Some in New York urged to turn down heat because of fuel emergencyNew York's PIX11 / WPIX-TV
- National Fuel asking customers to turn down the heatWGRZ-TV