The recent release of the Insider Build 16288.1 of Windows 10 had the unfortunate effect of leaving many Surface Pro 3 laptops in an unbootable state, stuck on the “spinning dots” screen.
Microsoft has been investigating the issue and found it was due to one of the required boot files on Surface Pro 3 devices ending up in a corrupted state after an abnormal shutdown.
Prepare a bootable USB image from a working PC With the device powered off, boot your Surface Pro 3 device from the USB drive When the Windows setup box appears, press Shift + F10 In the Command Prompt window that appears, type: Hit enter to execute this command and immediately remove the USB drive from the computer The device will reboot and load the Windows OS as expected
To permanently fix the issue, complete the following additional steps:
Right-click the file fixsp3.cmd and choose R un as Administrator The process will execute and implement the necessary patch to prevent this bug from recurring Reboot your Surface Pro 3 device.
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