The U.S. government on Tuesday issued sweeping new penalties against Uber for its Privacy and security practices, alleging the company “deceived consumers” by allowing its employees to access riders’ most personal information, including the details of their trips.
In a resulting settlement with the Federal Trade Commission — an investigation first reported by Recode in June — Uber must now submit to 20 years of privacy checkups by outside auditors.
In the eyes of the FTC, Uber erred beginning in 2014, when reports first surfaced that the ride-hailing company’s workers had taken advantage of an internal tool, known as “God View,” which had allowed some employees to spy on the whereabouts of politicians, celebrities and others using its services.
That November, Uber issued a public statement pledging it had a “strict policy prohibiting all employees at every level from accessing a rider or driver’s data,” the FTC recounted in its complaint.
In recent years, the FTC has brokered similar settlements with the likes of Facebook, Google and Twitter, including for mishaps related to mishandling users’ data.
- Uber agrees to 20 years of privacy audits to settle FTC data mishandling probeTechCrunch
- Uber Agrees to Years of Audits to Settle Claim It Lied About Privacy ProtectionsGizmodo
- Uber settles federal probe over 'God view,' other alleged privacy violationsThe Mercury News
- Uber is settling with the FTC in a major case over privacy and securityChicago Tribune
- Uber agrees to 20 years of privacy audits after FTC says it 'failed consumers'CNBC
- Uber agrees to 20 years of user privacy audits in FTC settlementEngadget
- Uber settles US allegations over privacy, security: FTCReuters
- Uber settles claims that it mishandled private information about users and driversThe Verge
- Uber settles complaint over data protection for riders, driversPhys.Org