Many companies utilize Email as a way of getting insights into the marketing activities’ success. Unlike in-person or telephone interviews, email surveys can reach larger numbers of customers in a shorter period of time. Unfortunately, metrics can’t give you a full picture and tell you everything about the product-market fit, customer satisfaction, and expectations. This is when email surveys step in to help you measure your marketing efforts and assess what needs improvement.
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But how do you encourage customers to Provide their feedback? We’ve collected the best practices and ideas to help you figure out the answer to this question. (...)
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Published in Provide Support Blog, 2020. |
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