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Customer Experience Management Blog - Kana Software Blog


blog.kana.com
The KANA Customer Experience Management blog is for business leaders and practitioners interested in reading about and sharing the latest customer service strategies, tips and tactics.
The Intelligent Contact Center In Action
2017-03-08 19:26
The Intelligent Contact Center meets customers when and where they are, providing connected service on a variety of channels. So, what does this actually look like in practice—and how… Read More

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