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You are only as good as your process

Tags: neglecting

Neglecting your IT processes is as bad as Neglecting your customer. In yet another example of how customers are impacted by even the most mundane details in IT, the Oculus Rift was rendered unusable by a recent certificate expiration. If your products or services depend on certificates, make sure you have a process that manages, … Continue reading "You are only as good as your process"



This post first appeared on Business Service Management Blog | Kinetic Vision, please read the originial post: here

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