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Business Service Management Blog | Kinetic Vision Blog


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Insights from Kinetic Data employees on IT help desk support, service providers, service request management and more.
2018-05-29 18:04
“What’s in it for me?” WIIFM – one of my most often used acronyms strikes to the heart of many problems facing organizations today. Most individual contributors won&r&hell…Read More
2018-03-08 14:53
Neglecting your IT processes is as bad as neglecting your customer. In yet another example of how customers are impacted by even the most mundane details in IT, the Oculus Rift was rendered… Read More
2018-03-01 20:24
KEG 2018 is only 8 weeks away! We are very excited to see all the enthusiasts and hear what they’ve built and what they are going to build. We’ve had quite a few people register… Read More
2017-11-22 15:08
I am personally quite thankful to work at a company that has a great culture. A culture that acts like it speaks – a team of people who understand that the world is too big and life to… Read More
2017-11-03 15:52
Here’s a quick update of integrations that have been added or updated. As always, all of our integrations can be found on our Community site Bridgehub Adapters: New Services Elastic SO… Read More
2017-10-27 12:25
Product Updates Product development has been going full tilt for quite some time now. As a result – we have made some changes to product management – to better meet customer need… Read More
2017-10-26 19:43
How Kinetic Data implemented structured logging to drastically improve application support. What is the new structured logging feature in the Kinetic Data products? Starting with Kinetic Tas… Read More
2017-09-27 08:18
This post is the eighth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please follow us on twitter or subscrib… Read More
2017-09-18 08:05
This post is the seventh in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please follow us on twitter or su… Read More

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