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Feb 06 – Customer Success Jobs

Role: Director, Customer Success NEMEA 
Location: London, England, United Kingdom (On-site) 
Organization: Seismic 
As a director of Customer Success, you will be Leading, coaching, and growing/scaling a team of Customer Success Managers of various levels of experience, by leveraging Seismic corporate CS ways of working and adapting them to your market needs. Building Trusted Advisor relationships at senior levels in your team’s accounts, helping to ensure retention, uncover opportunities for cross-sell/upsell, and develop advocates. Forecasting and leading the contract renewal process with your CSMs and identifying and nurturing expansion opportunities in coordination with Sales. Partnering with Professional Services, Sales, and Marketing leadership to grow Seismic’s presence and brand in the Northern European region. 
Apply here: https://www.linkedin.com/jobs/view/3350379815/ 


Role: Customer Success Manager – General 
Location: Toronto, ON, Canada (Hybrid)
Organization: Vena Solutions
As a Customer Success Manager, you will manage relationships. You will actively manage client relationships to increase adoption, ensure retention, and increase satisfaction. Establish a trusted advisor relationship with your clients and strategically position our solution, driving adoption. Build relationships with customers at all levels from end users and individual contributors to IT Managers and Senior Executives. Ignite a sense of excitement with the client, encouraging adoption and expansion where possible. Consistently touch base with clients throughout the contract lifecycle, escalating important issues where needed. You will be the single point-of-contact for customers. You will represent the voice of the customer to internal teams. 
Apply here: https://www.linkedin.com/jobs/view/3383535611/ 


Role: Entry level – Customer Success Specialist (Remote) 
Location: Oshawa, Ontario, Canada (Remote) 
Organization: Faithful Consulting 
As a Customer Success Specialist, you’ll respond to customer inquiries via phone, email, and chat. Resolve customer issues in a timely and efficient manner. Collect and analyze customer feedback to inform product and process improvements. Collaborate with cross-functional teams to ensure customer satisfaction. Maintain a thorough knowledge of company products, services, and policies. Continuously identify opportunities to enhance the customer experience.  
Apply here: https://www.linkedin.com/jobs/view/3463554783/ 


Role: Customer Success Manager 
Location: Toronto, ON, Canada (Hybrid) 
Organization: SysAid Technologies Ltd 
As a Customer Success Manager, you’ll manage our Global, Strategic/Enterprise Accounts. Manage the renewal cycle and contract processing, within a timely manner, to ensure no service disruptions. Set regular cadences with customers. Drive and maximize the utilization of the product. Work with the Licensing Specialists to identify expansion opportunities. Establish, develop, and maintain positive customer relationships through email, chat, phone, and video engagement. Ensure successful delivery of our solutions by our customer timelines. Create value for customers by building strategic partnerships and identifying success criteria. Serve as an escalation point for your customers on bug requests and new feature requests – work with operational departments to prioritize, and set customer expectations. 
Apply here: https://www.linkedin.com/jobs/view/3452212700/ 


Role: Customer Success Manager 
Location: New York, United States (On-site)
Organization: Underdog.io 
As a Customer Success Manager, you’ll manage those who have experience in a customer-facing role, with exceptional relationship management skills and passion for helping customers succeed. Many of our companies are looking for mid-to-senior-level talent, both individual contributors and managers. 
Apply here: https://www.linkedin.com/jobs/view/3471104413/ 

The post Feb 06 – Customer Success Jobs appeared first on SmartKarrot l Comprehensive Customer Success.



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Feb 06 – Customer Success Jobs

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