Role: Customer Success Manager
Location: Toronto, ON, Canada (On-site)
Organization: CrowdRiff
As a Customer Success Manager, you will proactively engage customers across multiple time zones to ensure that customers are reaching the value. Assess customer health, increase retention, and drive product adoption. Collaborate with Account Executives to identify expansion opportunities and be the voice of the customer.
Apply here: https://www.linkedin.com/jobs/view/3441402065/
Role: Customer Success Specialist
Location: Remote, United States
Organization: RENOGY
As a Customer Success Specialist, you will deliver a world-class experience for customers as their primary point of contact from initial inquiry to solar activation. Provide remote support for online inquiries and run virtual consultations with prospective customers. Utilize design software to create custom solar system designs and proposals. Set and deliver on customer expectations throughout the customer journey and offer proactive follow-up and communication on project status and next steps. Provide timely resolution to customer requests and inquiries. Interface with installers to provide customer updates and resolutions for active projects. Take an active role in identifying areas for improvement in the customer journey in order to implement solutions.
Apply here: https://www.linkedin.com/jobs/view/3441493425/
Role: Customer Success Lead
Location: San Mateo, CA, United States (Hybrid)
Organization: North Starr
As a Customer Success Lead, you will lead and coach a team of customer success managers. Assist the team in executing growth and optimization strategies for the customers. Actively promote the value of company products. Upsell services and continue to prove company value to customers. Ensure execution of the customer journey. Starting with onboarding and continued follow-up with business reviews. You will be responsible for upsells, cross-sells, and retention and continues to manage customer relationships. You will collaborate with the technical support, R&D, product and other internal teams. Work with the product development team to prioritize customer features and requests.
Apply here: https://www.linkedin.com/jobs/view/3438712777/
Role: Customer Success Lead
Location: Reading, England, United Kingdom (Hybrid)
Organization: measurable.energy
As a Customer Success Lead, you will work closely with the customer base to provide support and assistance during and after the installation. Work in tandem with the sales and marketing team to align product offerings and expectations. Build a customer success team with 2 immediate line management hires. Identify opportunities for expanding customer installations. Develop, produce and manage support materials. Support the partners and build a support structure to fit the global expansion.
Apply here: https://www.linkedin.com/jobs/view/3440959507/
Role: Customer Success Manager
Location: Sydney, New South Wales, Australia (Hybrid)
Organization: ADVIZA
As a Customer Success Manager, you will manage all post-sales activity for customers in the APAC region through strong relationship-building, product knowledge, planning, and execution. Be consultative and build in-depth relationships and a complete understanding of customer business goals and objectives. Ensure that a plan is in place with each customer for deployment, change management, and adoption programs. Introduce and implement new products and features as they become available, with the support of the local on-the-ground Solutions Engineer. Increase customer retention by conducting regular check-in calls for tactical items, and performing strategic business reviews for alignment of objectives and outcomes. Track accounts to identify churn risk and work actively to eliminate that risk.
Apply here: https://www.linkedin.com/jobs/view/3436573593/
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