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May 03 – Customer Success Jobs

Role: Client Success Director – Sales
Location: Atlanta, GA, US 
Organization: 
BRKThru Digital
As a Client Success Director, you will obtain a solid pipeline of active pending business at all times. Keep abreast of the latest industry trends. Ability to have difficult conversations both internally and externally. Identifying potential customers through networking initiatives, cold-calling, and email communications. Responsible for delivering required reports by management on a timely basis. Work in conjunction with the support team to prepare and deliver sales presentations to potential and existing customers. Resolve customer complaints in a timely and professional manner to maintain customer loyalty. Expanding industry knowledge by attending educational workshops and reading professional publications. Responsible for receiving customer referrals and client testimonials. Maintain an accurate and up-to-date CRM system at all times. 
Apply here: https://www.linkedin.com/jobs/view/2530288460/


Role: Customer Success Manager 
Location: Glendale, CA, US 
Organization: 
Phonexa
As a Customer Success Manager, you will be Phonexa’s subject matter expert on call and web lead performance marketing by maintaining an in-depth understanding of products, services and Technology. Manage a portfolio of accounts in various life cycle stages and allocate appropriate resources to ensure value is being delivered to the customer base. Proactively identify growth opportunities for customers and improve their awareness of the product features or integrations available through Phonexa. Validate customers’ desired business outcomes by providing daily platform support, a strategic platform set up recommendations and value assessments. Leverage internal tools to monitor customer health while allocating resources to ensure potential is realized and risk is mitigated. Provide support and services while troubleshooting and escalating on behalf. 
Apply here: https://www.linkedin.com/jobs/view/2530240575/  


Role: Director of Customer Success 
Location: Sydney, New South Wales, Australia 
Organization: 
Burst SMS
As a Director of Customer Success, you will take responsibility for the customer journey across all customer segments. Establish and maintain productive, professional and customer-centric relationships with customer experience front of mind. Drive growth through understanding the existing and potential use cases of the product suite and demonstrate to customers how to succeed and draw more value from them. Identify new business, cross-sell and up-sell opportunities through existing clients, and distribute them for action to relevant teams. Develop and maintain a strong view into retention and churn, and develop powerful mitigation strategies across the business client base. Establish and maintain productive, professional relationships with key internal personnel. 
Apply here: https://www.linkedin.com/jobs/view/2514290448/


Role: Customer Success Manager 
Location: Great Abington, England, United Kingdom 
Organization: 
Illumina
As a Customer Success Manager, you will lead highly complex customer implementation projects as the designated project manager to ensure the successful adoption and use of Illumina solutions. Ensure a clear understanding of customer needs, review and provide guidance on best practices, solutions and services that will enable the customer to be successful. Influence external team members to provide the support required for success. Determine project scope, develop, plan, coordinate and track project plans, timelines, tasks and communicate progress. Maintain regular customer communications and proactively identify barriers or issues that may prevent or delay project progress and work with the extended commercial teams to drive a prompt resolution. 
Apply here: https://www.linkedin.com/jobs/view/2473952654/


Role: Customer Success Manager 
Location: Remote, United Kingdom  
Organization:
Coterie
As a Customer Success Manager, you will be responsible for the successful delivery of customer projects; to scope, within budget and to timescales agreed. Development of scope of works (including pricing) in partnership with the Client Director team to respond to the client in a timely manner. Responding to tasks on Hubspot from the Client Director team and executing the setup of jobs in readiness for the delivery team to respond. Management of client expenditure, delivery of work against scope and timescales. Responsible for keeping the client abreast of status on a weekly cadence using the templates available. Actively identifying new project opportunities and potential new contacts within live accounts and working with the Client Director to bring opportunity to fruition. 
Apply here: https://www.linkedin.com/jobs/view/2505058095/

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May 03 – Customer Success Jobs

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