2023-06-08 08:05
In today’s momentarily evolving business landscape, it is quite common for business leaders and managers to be hoarded with lengthy ‘to-do lists’. And it is also quite comm… Read More
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Businesses use SmartKarrot to effectively reduce churn, cause up-sell and generate efficiencies of scale. Have your team manage tasks, alerts and touchpoints through automated dashboards, monitor health scores and add value to customers through product monitoring dashboards: Heat Maps and Sankey Flows.
2023-06-07 07:13
Over the years, digital note apps have taken productivity culture by storm. Some of the most popular note-taking apps out there, like Notion, have been reported to have had nearly 6 million… Read More
2023-06-06 14:00
Role: Customer Success Manager Location: Alpharetta, GA, United States (Remote) Organization: Worthix As a Customer Success Manager, you’ll control resources… Read More
2023-06-06 09:16
Automation is the application of technology, programs, robotics, or processes to achieve outcomes with minimal human input.
In context on technical platforms, automation can be done in va… Read More
2023-06-05 14:00
Role: Customer Success Lead Location: San Francisco, CA, United States (On-site) Organization: Vooma As a Customer Success Lead, you’ll take ownership of the entire… Read More
2023-06-05 11:41
With great power comes great responsibility! Not just for Spiderman, the statement is also very suitable for someone in leadership. From taking business-altering decisions to monitoring the… Read More
2023-06-02 14:00
Role: Customer Success Coordinator Location: United States (Remote) Organization: Obility As a Customer Success Coordinator, you’ll serve as your clients&rsq&hell…Read More
2023-06-01 14:00
Role: Customer Success Manager Location: Austin, TX, United States (Remote) Organization: Sensi.AI As a Customer Success Manager, you’ll include system insta… Read More
2023-05-30 14:00
Role: Customer Success Executive Location: London, England, United Kingdom (On-site) Organization: Space32 As a Customer Success Executive, you’ll be a crucial memb… Read More
2023-05-30 09:33
Let me start with telling you the tale of a great king who once ruled over the world. It was his power and strategic decisions that made people look up to him and under his realm, everything… Read More
2023-05-29 08:37
Maximize your productivity with Google Tasks! Discover the most recent features and benefits of this amazing to-do list tool with our simple guide to generating and organizing your daily act… Read More
2023-05-23 07:33
Project management tools are an integral part of most businesses today and have been so for a few decades now. The tools are used for planning the project, allocating resources, assigning ta… Read More
2023-05-22 14:28
Role: Customer Success Assistant Location: London, Ontario, Canada (Remote) Organization: Lumos Stratgy As a Customer Success Assistant, you’ll serve as our custome… Read More
2023-05-19 11:19
It’s been a while since there is a buzz in the town every next person talking about ChatGPT. ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutio… Read More
2023-05-19 10:33
In today’s rapidly changing business landscape, finance professionals face increasing pressure to manage complex financial data while making critical decisions that impact the financia… Read More
2023-05-19 10:31
Introduction: The Rise of Remote Work in the Marketing Industry
The marketing industry has seen a significant change in the way work is done in recent years, with the rise of remote… Read More
2023-05-18 09:41
Artificial intelligence (AI) and machine learning (ML) are two parts of one coin which is superficially everywhere, and the IT function is no exclusion. In fact, connoisseurs see AI in vario… Read More
2023-05-17 11:04
AI for compliance refers to the use of artificial intelligence (AI) technologies to improve compliance processes and ensure adherence to legal and regulatory requirements. AI can be used to… Read More
2023-05-16 08:54
As a Talent acquisition specialist or recruiter in the 21st century, it can be quite overwhelming to keep up with the ever-evolving recruitment industry. From silent hiring to hybrid work mo… Read More
2023-05-15 09:18
In the fast-paced and ever-evolving world of business, nurturing strong and lasting relationships with key clients is crucial for success. Key Account Management (KAM) is the art of strategi… Read More
MS Teams Call Secret Revealed: How To Apply A Free Intelligence Layer On Your Microsoft Teams Calls!
2023-05-15 06:46
Imagine this –
You are in a conversation with one of your most valued customers and they are detailing you (and your team) about an upcoming project. While you have an assistant to… Read More
2023-05-12 09:44
In today’s highly competitive business landscape, managing and nurturing key accounts has become a critical aspect of organizational success. Key Account Management (KAM) is a strategi… Read More
2023-05-12 07:43
Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. To excel in this role, K… Read More
2023-05-11 13:26
Effective communication and collaboration is crucial for the success of any team or organization. With remote work becoming increasingly common, businesses are constantly seeking innovative… Read More
2023-05-11 07:02
“85% of employers say they directly benefit from AI in the workplace” –MIT Sloan Management Review
The difference between conversation and conversational intelligence an… Read More
2023-05-10 14:00
Role: Customer Success Manager Location: Phoenix, AZ, United States (Remote) Organization: Freestar As a Customer Success Manager, you’ll have positiv… Read More
2023-05-09 09:44
As business leaders, we understand that your time is very important, and every minute counts! Most of your time is either spent in meetings and more meetings to close deals. And with so much… Read More
2023-05-08 10:17
When we reflect about the HR trends that emerged due to the COVID-19 pandemic, remote work is the first and foremost. While it is possible to argue that remote work was a trend on the rise… Read More
2023-05-08 07:07
When first introduced, Zoom Calls were a great way for businesses to connect with employees and clients across remote locations. However, as time passed by, the calls started getting monoton… Read More
2023-05-04 10:11
Video conferencing and meetings have now become a part of everyday life. Concepts like remote teams to work from anywhere have introduced a brand new work culture in the 21st century, to a p… Read More
2023-05-04 08:03
Did you ever experience spending hours of your valuable time reading call transcripts to prepare a list of action items to work upon? The task is both tedious and menial and you might have e… Read More
2023-05-03 13:42
What Are Free Video Calls?
Over the years, businesses have experienced a complete transformation in the types of mediums they use to communicate with each other across their enterprise. I… Read More
2023-05-03 11:10
There’s no doubt that video conferencing solutions within businesses have exploded over the years. According to a report by 99Firms, 58% of companies use video conferencing services in… Read More
2023-05-03 07:26
Are you tired of dull and unproductive Webex calls? Do you want to add an extra layer of intelligence and efficiency to your virtual meetings? Well, you have landed at the right place! Here… Read More
2023-05-02 09:28
“Your most unhappy customers are your greatest source of learning.” – Bill Gates
These words, spoken by the great world leader highlight the importance of understanding… Read More
2023-04-28 09:14
A Key Account Manager’s Confession
“Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients, and… Read More
2023-04-27 10:41
A business needs to keep track of all the critical data and insights to stay ahead of competitors. Note-taking is the perfect way of doing it, but you already know that as the VP or director… Read More
2023-04-24 14:33
Role: VP Customer Success Location: Austin, TX, United States (Hybrid) Organization: Prospera Hospitality As a VP Customer Success, you’ll create and organise a pow… Read More
2023-04-24 11:52
Quality is a critical factor for any software product, and SaaS is no exception
What is Quality?
Quality in SaaS (Software as a Service) refers to the ability of a SaaS solution to mee… Read More
2023-04-21 14:00
Role: Customer Success Manager Location: Salt Lake City, UT, United States (Remote) Organization: Tava Health As a Customer Success Manager, you’ll Establish t… Read More
2023-04-21 10:27
In today’s competitive business landscape, organizations need to constantly analyze and optimize their revenue streams to stay ahead of the game. This is where revenue intelligence com… Read More
2023-04-21 08:05
As businesses strive to make data-driven decisions, self-service business intelligence (BI) reporting and analytics are becoming increasingly popular. This approach empowers users to access… Read More
2023-04-20 14:02
Role: Customer Success Manager Location: London, England, United Kingdom (Remote) Organization: Lakeside Software As a Customer Success Manager, you’ll take o… Read More
2023-04-20 13:01
Considering the heavy competition and the evolving business environments, it has become more important than ever to put customer success on the pinnacle. As we keep iterating, ‘custome… Read More
2023-04-20 11:45
In today’s fast-paced business world, staying ahead of the competition is crucial. To do so, companies need to leverage every advantage they can get their hands on. One often overlooke… Read More
2023-04-18 13:05
“When the customer comes first, the customer will last.”- Robert Half
Scaling a customer success team is essential for Saas and technology companies to be able to succes… Read More
2023-04-17 14:46
Role: Customer Success Manager Location: Sydney, New South Wales, Australia (On-site) Organization: Telstra Health As a Customer Success Manager, you’ll meet and su… Read More
2023-04-17 10:55
The Definition of AI Conversational Intelligence
AI Conversational Intelligence refers to the ability of artificial intelligence systems to engage in natural and seamless conversations wi… Read More
2023-04-17 09:56
Understanding the basics of AI chatbots
An artificial intelligence chatbot is a computer program designed to converse with users through text-based or voice-based interfaces, using Artifi… Read More
2023-04-14 12:20
As a manager, it can be challenging to juggle multiple responsibilities and lead a team effectively. Whether you’re managing a remote team, navigating digital transformation, or resolv… Read More
2023-04-14 12:12
When it comes to scaling your business, it’s no secret that the process can be a daunting one, filled with challenges and frustrations. But fear not, ambitious managers! We’ve co… Read More
2023-04-14 05:14
In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth.
In this blog, we will intro… Read More
2023-04-10 14:00
Role: Customer Success Manager Location: Los Angeles, CA, United States (Hybrid) Organization: Bambee As a Customer Success Manager, you’ll be aggressive and… Read More
2023-04-05 16:55
Role: Customer Success Manager Location: Vancouver, BC, Canada (On-site) Organization: Optix As a Customer Success Manager, you’ll be helping potential and exi… Read More
2023-04-03 14:38
Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market custome… Read More
2023-03-31 14:00
Role: Customer Success Representative Location: New York, United States (On-site) Organization: RTM Business Group As a Customer Success Representative you’ll… Read More
2023-03-30 14:00
Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certa… Read More
2023-03-29 14:00
Role: Customer Success Manager Location: Chicago, IL, United States (Remote) Organization: Fortanix As a Customer Success Manager you’ll take the lead and be r… Read More
2023-03-24 16:27
Role: Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Calabrio, Inc. As a Customer Success Manager you’ll have to show p… Read More
2023-03-24 05:38
Rethinking culture and expectations
To keep pace with the progressive shift in organizational values, people friendly companies around the world are rethinking culture, expectations, and… Read More
2023-03-23 14:45
Role: Customer Success Specialist Location: Mesa, AZ, United States (On-site) Organization: IncStores.com As a Customer Success Specialist, your main KPI for… Read More
2023-03-21 14:00
Role: Director, Customer Success Strategy Location: Seattle, WA, United States (Remote) Organization: CommerceIQ As a Director, Customer Success Strategy, you’… Read More
2023-03-20 14:00
Role: Sr. Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Sr. Customer Success Manager, you’ll cont… Read More
2023-03-13 14:00
Role: Customer Success Manager Location: Springfield, IL, United States Organization: OBIX by Clinical Computer Systems, Inc As a Customer Success Manager, you’ll g… Read More
2023-03-10 14:00
Role: Senior Customer Success Manager Location: London Area, United Kingdom (Remote) Organization: Zappi As a Senior Customer Success Manager, it will be your… Read More
2023-03-06 14:00
Role: Head of Customer Success / Client Ops & Delivery Location: London, England, United Kingdom (Hybrid) Organization: ecocareers As a Head of Customer Success or cl… Read More
2023-03-03 07:34
The Venture Capital sector has seen substantial expansion in recent times and some VCs have started to podcast and share valuable resources for entrepreneurs, other investors, and those inte… Read More
2023-02-22 06:46
The case for a renewed focus on account management
What is Account Management?
Account management is the practice of providing customers with service, support and improvement opportuni… Read More
2023-02-20 14:35
Role: Director of Customer Success Location: United States (Remote) Organization: Muck Rack As a Director of Customer Success you’ll drive the greatest level of val… Read More
2023-02-10 14:49
Role: VP of Customer Success Location: Shakopee, MN, United States Organization: Entrust As a VP of Customer Success you’ll determine, persuade, and coordinate sta… Read More
2023-02-09 14:50
Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboard… Read More
2023-02-08 14:00
Role: VP Customer Success Location: United States (Remote) Organization: Unifyed As a VP of Customer Success, you’ll drive Customer Success Outcomes. Increase rene… Read More
2023-02-06 17:07
What is Implementation?
Implementation is the process of putting a decision or a plan into execution after a client buys the product, to get it operating appropriately
• To ensure… Read More
2023-02-06 14:00
Role: Director, Customer Success NEMEA Location: London, England, United Kingdom (On-site) Organization: Seismic As a director of Customer Success, you will be Leadi… Read More
2023-01-20 13:25
Role: Customer Success Lead Location: Remote, Switzerland Organization: Earny Switzerland As a Customer Success Lead, you will take charge of user re… Read More
2023-01-19 12:08
Role: Customer Success SpecialistLocation: Remote, Kelowna, BC Organization: Fullscript As a Customer Success Specialist, you will assist practitioners and pat… Read More
2023-01-17 11:12
Role: Customer Success Manager Location: Toronto, ON, Canada (On-site) Organization: CrowdRiff As a Customer Success Manager, you will proactively engage c… Read More
2023-01-16 11:42
Role: Director – Customer Success Location: Morrisville, NC, United States Organization: Lenovo As a Director – Customer Success, you will manage an… Read More
2023-01-13 12:06
Role: Customer Success Specialist Location: Warsaw, Mazowieckie, Poland (Hybrid) Organization: Zowie As a Customer Success Specialist, you will manage and… Read More
2023-01-12 16:01
Role: Customer Success SpecialistLocation: Remote, England, United KingdomOrganization: OpenSolarAs a Customer Success Specialist, you will provide direct training and support… Read More
2023-01-11 12:14
What are Outcomes?
Whenever there is a commercial transaction of any type, there’s an outcome. For example, if you buy a hamburger, you want to be full. That’s an outcome. If… Read More
2023-01-10 11:18
Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based… Read More
2023-01-09 10:38
Role: Customer Success Manager Location: London, England, United Kingdom Organization: HiBob As a Customer Success Manager, you will build and execute an accoun… Read More
2023-01-04 10:31
Role: Director of Customer SuccessLocation: Remote, United StatesOrganization: Slync.ioAs a Director of Customer Success, you will plan, lead, organize and control multiple project initiativ… Read More
2023-01-04 10:31
Net promoter score (NPS) is one of those must-have metrics for customer experience. It shows the loyalty a customer feels for an organisation and how many customers think this way. In additi… Read More
2023-01-03 12:25
Role: Sr. Director of Customer Success Location: Remote, United States Organization: ABC Fitness Solutions As a Sr. Director of Customer Success, you will… Read More
2022-12-19 17:24
Role: Sr Director, Customer Success Location: Plymouth Meeting, PA, United States (On-site) Organization: Accolade, Inc. As a Sr Director, Customer Success… Read More
2022-12-16 17:20
Role: Customer Success Manager Location: Birkenhead, England, United Kingdom (Hybrid) Organization: The Access Group As a Customer Success Manager, you wil… Read More
2022-12-16 10:18
The world is getting busier every day, and so are businesses around the world. For a successful business, it is important to have strategic plans that align with the client’s prioritie… Read More
2022-12-15 10:46
Role: Customer Success Lead Location: Sydney, New South Wales, Australia (Hybrid) Organization: Hatch As a Customer Success Lead, you will advocate for cus… Read More
2022-12-14 17:26
Role: Director of Customer Success Location: Remote, United States Organization: AffinityX As a Director of Customer Success, you will achieve channel par… Read More
2022-12-13 17:21
Role: Customer Success AssociateLocation: Chicago, IL, United States (On-site) Organization: Wolters KluwerAs a Customer Success Associate, you will deliver prompt… Read More
2022-12-12 10:53
Role: Customer Success Manager Location: Sydney, New South Wales, Australia (On-site) Organization: Bryant Dental As a Customer Success Manager, you will e… Read More
2022-12-08 17:54
Role: Customer Success Manager Location: Remote, United States Organization: thinkLaw As a Customer Success Manager, you will perform onboarding training with t… Read More
2022-12-08 10:27
Client partner is a relatively new position that has opened in the B2B SaaS (Software As A Service) world. In this blog, we focus on the definition of a client partner, their job role, and t… Read More
2022-12-07 09:04
Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver… Read More
2022-12-06 11:26
Role: Director, Customer Success Location: Open Hall, NL, Canada Organization: Security Compass As a Director, Customer Success, you will hire, coach, and… Read More
2022-12-06 07:26
Many people are concerned about using artificial intelligence (AI) in both business and daily life. The main issue is that technology has clear advantages over people in many fields, which p… Read More
2022-12-05 12:01
Role: Senior Director, Customer SuccessLocation: Remote, United StatesOrganization: OneSpanAs a Senior Director, Customer Success, you will build, lead and scale a growing customer succ… Read More
2022-12-02 11:44
What if your SaaS (Software As A Service) company discovered a new source of revenue that could potentially boost sales by 20–30% with less effort and money than gaining new logos? Exp… Read More
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