2021-05-07 13:34
In the Customer Success niche, you would have definitely come across designations like Customer Success Manager, Customer Success Leaders, and Customer Success Officers too. But th… Read More
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Businesses use SmartKarrot to effectively reduce churn, cause up-sell and generate efficiencies of scale. Have your team manage tasks, alerts and touchpoints through automated dashboards, monitor health scores and add value to customers through product monitoring dashboards: Heat Maps and Sankey Flows.
2021-05-06 13:39
90%! As much as 90% of the customers read online reviews even before considering a purchase. Were you under the impression till now that customer reviews were needed only by the prospects? S… Read More
2021-05-05 13:24
To know more about your potential customers, you need to keep your hands on the right kind of customer data. It will not only draw in sales but also set the tone for customer experience whic… Read More
2021-05-04 12:43
For more scalable customer success, you need to incorporate some high-touch practices. High touch CSM is one that involves human capital more. There is more face-to-face interaction, on-the… Read More
2021-05-03 19:15
If you lived in and around the customer success space for a while, take a moment and think back to those earlier years. Appreciate how far the field has come–from delivering onboarding… Read More
2021-05-03 14:00
Role: Client Success Director – SalesLocation: Atlanta, GA, US Organization: BRKThru DigitalAs a Client Success Director, you will obtain a solid pipeline of active pending b… Read More
2021-04-29 12:44
Recent advancements in the world of Artificial Intelligence have rocked the whole world, in a positive light. It has certainly paved the way to a new avenue of organizational excellence and… Read More
2021-04-28 12:45
People have stopped trusting sales folks altogether. Since they have been ‘programmed’ to convert all no’s into nods, prospects find it hard to trust their words. Let&rsquo&hell…Read More
2021-04-27 12:14
You just woke up from a nightmare. You are rushing to the office and you see a sea of traffic in front of you. You reach your office 15 minutes late and find out that the elevator stopped wo… Read More
2021-04-26 14:00
Role: Director of Customer ExperienceLocation: Dallas-Fort Worth Metroplex, US Organization: Loloi RugsAs a Director of Customer Experience, you will strategically lead and develop… Read More
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