Today customers want to connect with companies using different communication channels. They reach out for help using email, chat, call, social media etc. Managing different communication cha… Read More
Galaxy CRM is a web based software that effectively manages customer complaints, enquiries, ticket generation etc.This software can be integrated with voice, chat, email, social media etc. Y… Read More
In the age of information, fast communication is a necessity in any kind of business. The internet has emerged as the most powerful vehicle of communication in the digitized age. From voice… Read More
IVR Edge is an IVR System or you can say Interactive Voice Response System that allows a computer to interact with humans through the use of voice commands or input via keyboards & provi… Read More
Contact center solutions offer multichannel customer support including email, chat, voice, sms, voice and screen recording, monitoring tool etc.Contact center solutions is also preferred as… Read More
India is one of the largest country in the world so there are lots of companies who are offering call centers solutions in India to fulfill the requirements of technology in contact centers… Read More
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