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How You Can Doublefold Your Customer Retention

Your app will be dumped in a non-recoverable trash can if it fails to entice your smartphone users. With the high-speed internet available at the fingertips, today’s population don’t mind experimenting with new apps and throwing away the ones that are not up to their expectations.

If your mobile app development company is experiencing the same issue, then don’t worry, we have got you covered. Our recent research was directed to study about the applications that without a doubt attract a customers.

And we have found that what keeps loyal customers at your side is the trust you develop with your creation and services over the time. While acquiring new customers, your focus should revolve around how to retain the old ones. And here’s how to do that:

1. Make Your App Reviews Descriptive

Purchase and download decisions are now made depending on the number of positive reviews on social media, eCommerce store, and Google Play Store. Hence, keep your reviews lengthy, clear, and helpful to new users.

2. Make Smart Decisions

There will be people on this earth who are gonna hate your app no matter what. Hence, don’t let their harsh reviews kill your motivation. Instead, handle those queries with care and respect. Learn from your mistakes and improve your app accordingly.

3. Be Attentive

Slow and lethargic responder are hated the most around the world. If you are slow to answer your customer’s queries they will quickly jump for better product and faster responders. Never allow your competitors to have that advantage.

I hope that digital marketers and developers working in the top mobile app development services have gained thoughtful insights from this article. Overall a loyal customer worth more than the ten non-loyal ones and you must keep them happy with your promotional efforts.



This post first appeared on Chatbot Trends 2018, please read the originial post: here

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How You Can Doublefold Your Customer Retention

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