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Synthetix Blog


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sound very old, until you think about the light-speed advances of technology over the last 16 years. Not only are we known as one of the pioneers of Virtual Agents as a concept - creating Virtual Agents for companies like the BBC, Vauxhall, and Ford, comparable to Siri, Cortana and Google Now, before they became the norm - Synthetix has revolutionised online customer service with our seamless integration of customer contact channels such as FAQ search, Live Chat, Dynamic Web Forms and E-mail Management. In our blog we share best practice tips and advice we have learned from our experience over the last 16 years.

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