2024-04-22 09:59
Artificial Intelligence has made significant strides in our daily lives. In the business sector, its role has become a survival imperative. However, AI being mainstream everywhere, has broug… Read More
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Check out our blogs that talk about CRM, Customer Service, Customer Engagement & Experience, Lead Management and Sales & Marketing.
2024-04-19 10:09
The first name that often crosses our mind while talking about CRM is Salesforce. It’s a CRM giant and for all the right reasons. It comes with all the feature that makes it a clear wi… Read More
2024-04-16 09:08
According to the latest data, 43% of the CRM users only leverage half of the product’s features in their day-to-day operations. That’s unfortunate, but true in most cases, which… Read More
2024-04-09 13:10
Ever get confused by the terms “AI” and “IA”? They are connected but there’s a fine line of difference. Identifying these differences is important because that… Read More
2024-04-01 11:41
Juggling client data across spreadsheets and siloed systems is a nightmare for accountants and tax professionals. But thanks to the integration capabilities of the CRM that supports sea… Read More
2024-03-29 14:02
The marketing landscape of 2024 is a dynamic ecosystem teeming with competition. Flashy advertisements and hollow promises no longer hold sway over discerning consumers. Today’s market… Read More
2024-03-21 09:33
Customer experience (CX) is no longer a buzzword; it’s the business mantra of a successful venture. Today, when customer loyalty is hard-won, “not-so-good” CX can destroy y… Read More
2024-03-13 07:06
Amidst an experience-driven business landscape where customer centricity reigns supreme, ConvergeHub brings an integrated approach to customer management. Prioritizing exceptional customer e… Read More
2024-03-05 14:09
2024 is going to be absolutely amazing for the companies preparing to embrace the power of Cloud computing, AI, and advanced customer experience (CX) applications. It’s not unknow… Read More
2024-02-29 05:58
ConvergeHub is a robust CRM platform that helps businesses streamline customer interactions at every touchpoint. On the other hand, PayPal is a digital payment platform that makes online tra… Read More
2024-02-19 11:44
Converting your most potential leads becomes difficult at times. Even the top sales professionals struggle with this, despite having a superb product or premium quality service. In fact, a c… Read More
2024-02-16 12:29
Agile and efficient sales cycles are instrumental for business growth. That’s why businesses are constantly looking for innovative ways to streamline sales operations, optimize t… Read More
2024-02-05 14:14
In the cutthroat world of sales, every edge counts. The recent partnership between ConvergeHub and Kixie, the renowned cloud-based dialer intends to take the sales communication to the next… Read More
2024-01-29 12:34
Generative AI is one of those megatrends that are shaping up CRM in 2023. AI superpowers are propelling businesses for next-level outcomes by extending the capabilities of the marketers, sel… Read More
2024-01-19 14:10
ConvergeHub’s Automation Call API is a true game-changer. For organizations that are scaling up, this feature is going to make their customer communication more streamlined and effecti… Read More
2024-01-04 13:57
Customer interactions are no more the same as they were years ago. Rather every interaction today turns into an actionable insight that further helps in strategic decision-making. It helps b… Read More
2023-12-28 10:57
Recent stats say, “more than 70% of customers expect conversational service every time they engage with a brand.” Customer engagement strategies are no longer the same. It demand… Read More
2023-12-18 13:22
While real estate has always been a thriving business, the arrival of real estate CRM has made the profit threefold in this segment. At ConvergeHub, we design custom CRM software that realto… Read More
2023-12-13 13:09
Customer experience and User experience both sound similar at a certain level, but they are not. Neither of them are mutually exclusive, but there’s a fine line of difference ( at the… Read More
2023-12-08 13:43
Amidst cutting-throat competition customer expectations are transforming fiercely with personalization playing the sole differentiator at every stage. This shift in focus from generic market… Read More
2023-12-04 11:26
80% of sales professionals feel artificial intelligence (AI) could help them become more efficient in their jobs, especially sales outreach. “However, despite the possibility of advant… Read More
2023-11-20 05:46
In spite of setting high sales targets, only a few businesses actually witness tangible outcomes. The primary reason behind this is the tendency to overlook the critical “d… Read More
2023-11-09 12:40
The rapid digital transformation, data has become the lifeblood of any business. For the CPA firms, who need to deal with sensitive financial information, maintaining data security is… Read More
2023-11-02 13:42
The proverbial saying “The early bird catches the worm”, holds as much significance in the realm of business as it does in our daily lives. The word of business us fast-paced. Sp… Read More
2023-10-27 13:04
Starting your entrepreneurial journey isn’t a walk in the park. Especially for startups, managing everything on a shoestring budget is quite difficult. But even more difficult is manag… Read More
2023-10-17 13:29
In the ever-evolving world of customer relationship management (CRM), businesses are constantly seeking ways to enhance their customer experience (CX) and communication efficiencies. The par… Read More
2023-10-17 07:26
Omnichannel marketing has been a buzzword long back in the era when “multichannel” marketing was mainstream. However, lately “omnichannel” marketing has emerged as a… Read More
2023-10-03 13:46
For the eCommerce businesses, ever-evolving customer demands are no longer a strange thing. Instead, it’s a strategic imperative in a fiercely competitive environment. It’s obvio… Read More
2023-09-27 10:23
There runs a blame game between the marketing and sales team when it comes to the question of qualified leads. While the sales team believes the marketing team merely shared contacts… Read More
2023-08-25 09:02
Are your customer service efforts not meeting the desired standards? Is it falling short in spite of your relentless efforts? Then, we are quite sure, your efforts are not in the right place… Read More
2023-08-25 08:26
Automation is a thing nowadays in the B2B landscape. And when it comes to Marketing automation software, it’s a true game-changer in the current premises. Companies that are relentless… Read More
2023-08-24 13:06
A Sales Force automation has been quite in talks these days. Since a growing number of companies are now opting for CRM Software, they are automatically getting access to Sales Force Automat… Read More
2023-08-17 11:23
If you are currently looking to invest in CRM software, it’s obvious that you are checking out product features as well as CRM demo from various brands. Chances are you have come acros… Read More
2023-07-26 07:53
While the term “thought leader” is quite a cliché, yet the status is still coveted in the business landscape. According to Tamara Rasberry, SHRM-CP, principal HR con… Read More
2023-07-26 07:30
Customer behavior analysis provides valuable insights into how customers interact with a business. Behavioral analysis delves deeper into customers’ behavior patterns and trends that i… Read More
2023-07-14 04:57
Nowadays, providing stellar customer service is equivalent to success in businesses of all sizes. From the moment a customer becomes aware of a product or service to the buying and post-sale… Read More
2023-07-07 13:24
With limited resources and cut-throat competition, achieving operational efficiency has become a real challenge for SMBs. But optimizing customer interactions is only possible when your busi… Read More
2023-07-07 09:59
As a healthcare organization, if you are planning to implement HIPAA compliant CRM software, it’s obvious that you are likely to enhance patient management processes. However, it&rsquo&hell…Read More
2023-06-27 13:19
Sales are the ultimate goal of every business, no doubt. But managing it is a real challenge. With good products, superb support and excellent customer service. However, the challenges are p… Read More
2023-06-27 13:05
While business growth and sales are not exactly synonymous, many people consider them the same. However, for a growth-oriented firm, strategic focus should be given to business development s… Read More
2023-06-08 13:33
There’s no parallel to effective customer service management when it comes to building a brand. Despite this acknowledgment, for many companies customer support comes as an afterthough… Read More
2023-06-08 13:13
For the equipment leasing business, the biggest challenge is to deal with customers and keeping a track of the entire transaction. But, before implementing an enterprise CRM solution, it&rsq&hell…Read More
2023-05-29 11:46
As an entrepreneur you must have dreams to scale up. With technology advancement, SMEs are looking forward to embracing the technology and reaching new heights. If you are also on the same t… Read More
2023-05-29 11:09
The accounting responsibilities for your small business can quickly evolve into a complex and time-consuming endeavor. As your business expands, the intricacy of your accounting tasks increa… Read More
2023-05-29 10:51
Gartner reveals that by 2025, more than 80% of the accounting firms will rely on an integrated ecosystem of Xero and CRM to manage their day-to-day operations.
Are you also followin… Read More
2023-05-09 13:49
Leads are the nectar to any business. The potential leads in your sales funnel are most likely to convert and become top-performing revenue sources over the time. No doubt, lead management p… Read More
2023-05-09 13:45
Businesses rely on sales and revenue. True. But, what works from behind to trigger sales and take it to the next level is Marketing. No wonder, businesses, both in the B2B and B2C space, foc… Read More
2023-05-09 13:38
Merchant cash advance (MCA) is a loan (which is specifically a cash amount) that allows you to borrow money from a bank or other lender. MCA is a widely accepted loan form in the US market f… Read More
2023-04-25 13:23
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When it comes to business, financial base is everything you need to care about. So, when there’s a shortage of it it stings the most. For the growing… Read More
2023-04-25 12:45
Cold calling is a tedious practice, but if done properly it can work wonder for your business. It can be uncomfortable and nerve-wracking to call someone you don’t know and ask them fo… Read More
2023-04-25 12:17
The use of CRM Software has been in the scene for several years. In the world of rapid digitization, where companies are relying on software solutions to accelerate their process and bring i… Read More
2023-04-12 08:13
A positive onboarding experience results in the highest rate of customer retention, says HubSpot. It’s a way to make a great first impression and tell your prospects that they have mad… Read More
2023-04-12 06:54
With cyberattacks becoming a growing concern lately, passwords no longer serve a sufficient amount of security to your data. Multi-factor authentication or MFA adds an extra level of safety… Read More
2023-03-30 08:33
“Lack of customer focus is clearly a point of failure”, says Gartner. In the next five years, more than 30% of businesses are going to succumb due to this… Read More
2023-03-30 07:31
User journeys are becoming extremely complex at every passing second. Businesses are coping up with the ever changing trends. Maintaining the status quo of seamless customer communication is… Read More
2017-05-18 07:07
In the modern times, contact center systems have more to offer than before in terms of customer support.
While multimodal approach is taken for granted in today’s world, but unfortuna… Read More
2017-05-11 10:16
The newest trend on the marketing scene is referral marketing. Referral marketing is a strategic development in the marketing genre, which promises the growth of loyal customers, explosive… Read More
2017-05-04 05:08
Let us forget about our product or service that we want to sell for a second.
You can always pack it with a colorful little bow, and offer it at the best competitive pricing in the market… Read More
2017-04-27 09:01
Every one of us, who uses the internet, is aware of Google Drive, which is a key component of G-Suite.
Developed and launched by Google in 2012, Google Drive is a:
“File storage… Read More
2017-04-20 10:55
Once you are reading this article, we can very sure you must have seen sales scripts before. These are the Scripts which educates and show us exactly what to say to get a prospect’s b… Read More
2017-04-12 11:36
Customer Relationship Management’s KPIs or Key Performance Indicators are meant for evaluating the success of specific activities that an organization is engaged in, for the growth of… Read More
2017-04-05 09:43
We all CRM users have often faced several cumbersome situations when we have to distract our mind from the CRM platform just to make a phone call from a different telecommunication system… Read More
2017-03-30 10:17
When most of us start implementing inbound marketing, the primary concern that worries most of us is finding enough leads in the sales funnel. But then once that is over, and we have a lot… Read More
2017-03-23 09:19
Presently, customer experience has become one of the hot topics, both in B2B and B2C industry. And with this a vast array of outside resources have also suddenly became available to help or… Read More
2017-03-16 07:09
We all know how hard it is to find customers. Converting leads and prospects often takes more than a few days or even months. So keeping hold on the existing customers is one most important… Read More
2017-03-09 09:02
If you are an entrepreneur, you must be probably aware that email marketing is one of the most powerful tools at your disposal that can bring potential growth in your businesses Read More
2017-03-01 08:53
Email marketing is one of the most useful ways to spread the word about your product and services and build up your brand. Furthermore, if it is done properly, it helps in increasing sales… Read More
2017-02-23 08:51
You have have always asked for a functionality in ConvergeHub CRM that will remember your searches with a single click of the mouse. So, here it is now! Read More
2017-02-21 10:15
Times have changed and so have the rules. In today’s world, digitally savvy customers seek seamless and personalized experience right from the beginning of their interaction with any… Read More
2017-02-15 12:22
For most business applications, the size of the company making the purchase dictates the technology vendor chosen. A perfect example of this are the advantages of using an SMB focused CRMs… Read More
2017-02-09 06:10
Getting your brand in front of many eyes is difficult. While marketing tips and tricks come a dime a dozen these days, very few are actually helpful.Consumers are bombarded with millions of… Read More
2017-02-02 06:23
The challenge to determine which time tracking software is right for your business.There are different ways your company could track their time using paper,excel, or a legacy system. ClickT… Read More
2017-01-31 05:36
In online marketing, few topics get more attention than SEO and website traffic. And few, if any, marketing activities have more time, effort and many thrown in their direction.And here's a… Read More
2017-01-25 09:31
Box Integration with ConvergeHub CRM which will make file sharing & management easier within the crm software. Box is a document management service for businesses around the globe that… Read More
2017-01-19 04:57
[Infographic] People who are busy throughout the day are perceived to be the most productive. But is that really the case? Busy means tackling excessive tasks that leave you overwhelmed, ov… Read More
2017-01-10 04:26
There have been multiple occasions when we have switched between CRM and telecom systems, only to wish if these two applications could be merged. How time saving would it be then?? Read More
2017-01-09 08:09
I’m not surprised that a lot of advertisers struggle with Facebook Ads. While reading this article, you will find that spending a fortune in Facebook Ads is useless, without the valua… Read More
2017-01-02 18:30
Predictive dialers are great tools, the next step in the evolution of contact/call center tools. But not all predictive dialers are created equal just like not all of your contacts have the… Read More
2016-12-28 18:30
December is the time when we make a promise to do an act of self-improvement in the new year. This is called New Year goals. According to experts, small business owners should evaluate the… Read More
2016-12-22 10:35
It is the month of December where we get into the Christmas spirit with our mulled wine, mince pies and cookies. But is Christmas all about joyful celebrations? Or have we narrowed the defi… Read More
2016-12-14 10:38
Sales Enablement is the vaguest sales term that gets tossed around in all organizations. Although it is used broadly, in most cases nothing substantial is achieved out of it. B2B companies… Read More
2016-12-07 08:39
Customers, today, are empowered than ever before. They understand advertisement gimmicks and only prefer brands that provide a seamless experience across all touch points. This has increase… Read More
2016-11-30 10:42
I’m sure you’ve heard of sales automation or of integrated applications of customizable sales tools that can be used to streamline the sales cycle. But it’s not as easy as… Read More
2016-11-28 05:09
Recently one of our clients mentioned in a conference call a phrase we hear over and over in different ways: “I don’t know how we did it before we integrated. By “integrat… Read More
2016-11-24 07:07
Leads. It’s a loaded term, evoking at once both triumph and horror. The term also triggers many important questions: Why are the quality of leads so highly varied? Read More
2016-11-22 05:07
Thanksgiving is more than just about the turkey and the stuffing. It is a time to reflect and give thanks for many great things in our lives. But while we show gratitude to our family, frie… Read More
2016-11-18 10:40
In just a few seconds, Landing Pages lose a huge chunk of their visitors, forever. Anyone who’s ever used Google Adwords or Facebook Ads, has felt this pain. Conversions is the ultima… Read More
2016-11-17 05:44
Web form is an important element of online marketing campaigns. But most businesses fail to leverage this gem because of technical aspects involved. Converged CRMs allow you to easily build… Read More
2016-11-10 08:47
As business productivity is on the decline which leaves many entrepreneurs worrying about the growth of their businesses. In experts' opinion, entrepreneurs need to look for CRM software to… Read More
2016-11-03 12:22
Lead generation defines the process of stimulating interest about a product or service in the target audience, for the purpose of developing sales pipeline. However, in contrast to the earl… Read More
2016-10-27 10:59
The ability to dissect information is important for small & medium businesses. It enables them to identify the strengths and weaknesses and accordingly strategize to rectify the loophol… Read More
2016-10-20 12:18
Prospecting is hard. And what makes it harder is knee-jerk reactions from leads. Most sales prospects deter purchasing products and services citing reasons of budget, experience, time and s… Read More
2016-09-27 13:17
One of the common resistances towards CRM user adoption is the exhaustive data entry which comes along with it. Most CRM users complain of wasting hours entering chunks of information into… Read More
2016-09-21 12:40
ConvergeHub CRM can be easily customized to closely fit different industries, their nomenclature and unique operational processes. And while other CRMs demand coding for any customization t… Read More
2016-09-19 09:48
ConvergeHub CRM has joined SkyAppMarket and is now available to small businesses using in-browser cloud app platform – SkyDesktop. SkyDesktop users can choose from three different Co… Read More
2016-09-06 13:32
As a part of its monthly update, ConvergeHub has introduced a new customization feature within its CRM called the Layout Editor. It empowers users to design different layouts for ConvergeHu… Read More
2016-08-31 12:15
Work/Life balance has become a major concern among business owners. With most of them failing to achieve it, complains of stress and health deterioration have become frequent. While there a… Read More
2016-08-24 13:12
ConvergeHub offers 'Lead Generator' tool that makes lead capture from social media super easy. It is available as a Chrome extension and adds leads from LinkedIn, Facebook, Twitter and Goog… Read More
2016-07-27 13:51
Email Campaign is the most commonly used marketing tool. But while almost every business uses it, very few gain the desired success out of it. Why? Reason is that most businesses are not fu… Read More
2016-06-17 12:32
In the Age of the Customer, selling is challenging. That's because customers are pampered with numerous options and are not under the mercy of a single product/service provider. For any bus… Read More
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