Normally I would never write a heading like this, but after 6 years (SIX YEARS) of trying to claim my Adsense Earnings and trying to speak to a real person at Google, I have had enough, perhaps this will get the attention of someone at Google, and maybe then will I get paid the hundreds of dollars owed.

I’ll try and quickly summarise a very very long story as short as possible with many details missing of trying to make contact (assume at least 4 times a year for past 6 years) and I promise to try and refrain from using anymore bad language or the actual words I would like to use to describe the frustration I’m experiencing just about every 3 months when I decide I want to try and claim the money from Google for which I worked hard for.

 

Google Adsense Changes

I was running Google Adsense on my websites which I had invested a lot of time setting up and running, I was making a good income with it. It was all running smooth, I could just leave it alone as it ran itself at some stage. After a considerable initial investment of time I would just get the cheque in the mail every month or so and then cash it. I then had to take a break from IT for a while and when I came back many months later, and not finding any cheques in the mail anymore while going through my emails I found that they had changed something and I had to take some kind of action (this is back in 2009), admittedly, I did not take the action as I sort of forgot about the email and got busy with other things, my bad!

 

Lost Email/Username For Adsense and Contacting Google

Then I sold the domain that I had signed up with for Adsense, but I still had access to the Adsense login with the email address from that domain. I tried to change it, but like anything with Google, you can never ever contact them for a problem, even if you do get through by some magic way, you do not get a reply, EVER, well, not human anyway. Yes I tried looking through all the help files and follow the instructions, but somehow they did not work for my account. Just a quick note before you think “another dumb person who can’t read or understand instructions”, I’ve been in the IT for over 25 years, I’m a programmer and have created extremely complex websites, I’m mentioning this to make you understand that I understand instructions, can follow them and even get creative trying other ways, but no luck changing it.

 

Verifying Google Adsense Username

Then all of a sudden I could not login anymore at all, seems that they had been sending emails to the email address of which I did not own the domain anymore, then they asked for some verification which also went haywire. So I completely lost access to the account, but there are hundreds of dollars still in there that have never been paid out. I have tried contacting Google many times, filling out forms etc. but those forms always have some kind of information that they check before allowing submission or before sending it to a real person. Take today for example, I was happy to find an email from Adsense saying that there are new changes, the subject of the email was “Sunset of old payment transaction history in your AdSense account“, I was hoping there would somehow be a link somewhere to submit some problem with payment, I did find something to Request check reissue, so I completed all my details, email, adsense publisher id etc and try to cram some of the information about the actual issue in the “Other” text fields that allow 30 characters, then it does not let me submit without supplying a valid cheque number, which I don’t have because I’m trying to use this form to submit my issue which relates to not being able to contact Google for over 6 years and claiming my money, then I fiddle with the cheque number to get the form submitted, yeah finally, it’s submitted, moment later I get the usual automated reply from the dreaded [email protected] with the automated reply of

“Thanks for taking the time to send us your request.

In order to assist your query we’ve searched our system, but unfortunately, we weren’t able to find the check you requested to stop with the information that you’ve provided.”

which is as helpful as tits on a bull, so again ending up nowhere getting to speak to someone about an issue for which they have no form, an issue for which they have not accounted for with their logic.

 

Claim Youtube Earning And Youtube Earning Scamming

My Youtube earning had also been accumulating for a while, nothing major like the websites, but still it was getting up there, finally in 2015 I was able to change the Publisher Id for my Youtube account and then I got paid. But I’m wondering how they calculated the payment of A$269.42 as my lifetime earnings is $791.20 for which I’ve never been paid for previously. But I’m not even going to try talking to anyone about it and waste my time, I’ll probably never see the remaining $500.

Adsense Publish Id – Adsense Email

Here is the email I referred to above.

Hello,

We are sending this email to let you know that on 13 May 2009,

[email protected] changed the form of payment associated with

your AdSense account. If you have any questions about this change,

please contact [email protected] directly.

To review your form of payment, please follow these steps:

– Log in to your AdSense account at http://www.google.com/adsense

– Visit the My Account tab

– check the Payment Details section for your payment type

To review or update your Users With Access list, please visit the

Account Access page, under the My Account tab. Please be aware that

Google AdSense is unable to mediate access disputes between users.

Yours sincerely,

The Google AdSense Team

————————

Your AdSense publisher ID: pub-9141141067723781.

This message was sent from a notification-only email address that does

not accept incoming email. Please do not reply to this message. For

questions or to contact us, please visit the AdSense Help Centre:

https://www.google.com/adsense/support/?hl=en_GB

 

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Google Illegal Practises

Any other company operating in Australia would have been fined for making it this difficult to make contact and claim what is rightfully owned. Hey, I understand that they cannot make it easy to be contacted, I fully understand why, but not being able to be contacted at all, come on, this is screaming for a lawsuit.

Frustrated with Google

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Filed under: Google Tagged: adsense, adsense payments, claim adsense earnings, contact google, fuck google, Google, google sucks, youtube earnings