“Your Most Unhappy Customers are Your Greatest Source of Learning.”
We at Smegoweb (#SMEgowebreview #SMEgowebcomplaints) do care about knowing what has dissatisfied you for the sake of making your experience better with us and improving ourselves. And to be a better version of us every day, we need to know where we lacked yesterday and where our efforts are not being able to translate into the results that you expect. In the process where we are interested in learning and developing, we do need you, your complaints – big or small – about our services.
We deeply regret that we failed to impress you, but we are driven to make things right by resolving the issues and rectifying the mistakes; plus, bettering our processes so that no scope is left for issues, mistakes or complaints intervene in our work and hamper our stature from the very next moment. We would like to hereby request you all who felt neglected or unsatisfied by our services at any point of time of having availed our services to reach the right helpdesk, i.e., this place, rather than gloating over our failings across the web without making it a point to acknowledge that to us.
With the aid of SMEgoweb Complaints Management (SMEgoweb review) in place, we will be able to track the complaints and direct them to the right team so as to resolve them and put an end to your dissatisfaction in no time. This is going to change the way complaints were being handled by us. The processes are now faster, better, responsive and more efficient.
It is a truth universally acknowledged that not everyone is going to like you. So, we believe that facing complaints is not an issue; not caring about the complaints is one. With this system placed, we hope that we will be able to make situations better for everyone. This is going to be user-friendly which is going to ultimately provide you a better place to seek faster solutions or help from us. Not only that, but it makes approaching us simpler, enabling you to have a real-time track over complaints and feedback.
Last but not the least, we strongly believe that “All’s well that ends well”.