Editor’s Note: This article was updated on October 23, 2023 to include the latest information.  As we plan our 2023 travel and training calendars, customer experience (CX) and… Read More

The Gist Emerging revolution. Generative AI in content management is reshaping how CMS, DAM and PIM systems operate, enabling targeted and personalized content at scale. Operational effic… Read More

The Gist Optimize omnichannel opportunities. Provide clear AI-powered channels for customer communications that deliver personalized experiences. Enhance customer data analytics. … Read More

The Gist AI transformation. AI in CMO strategy is accelerating the shift from sales enablement to buyer enablement, providing tools for hyper-personalization and predictive analytics. Mar… Read More

The Gist AI challenge. AI in digital marketing faces trust issues due to its vastness. Content conundrum. AI in content marketing is both embraced and distrusted. Trust duality. AI in mar… Read More

The Gist Business transformation strategies. Software impacts organizational models. Customer experience transformation. Siloed operations hinder unified views. Tech insights. Unchecked t… Read More

The Gist AI in customer service impact. AI transforms global business and contact center operations. Human value. Despite AI, 83% prefer some human touch in customer service. AI limi… Read More

The Gist Personalization priority. A personalized customer experience boosts retention and conversion rates, making customers more likely to stick around. AI advancements. AI in customer… Read More

The Gist VoC evolution. Voice of the customer programs are shifting from manual methods to AI-driven analytics, drastically cutting costs and time. AI impact. AI in customer experience ha… Read More

The Gist Tech advancements. Amazon is upgrading Alexa with generative AI for more human-like and intuitive interactions. Data concerns. The new features raise further questions about… Read More

The Gist Rapid adoption. Generative AI is transforming marketing, prompting a need for up-to-date certifications. Skill upscaling. Certification programs offer marketers essential skills… Read More

The Gist Brand connection. The cultivation of brand loyalty begins at the grassroots level, with local events and community involvement. Sensory engagement. Immersive experiences that en… Read More

The Gist Strategic vision. Personalization in digital marketing thrives when there’s a well-defined conceptual model, emphasizing stages, offers and conditions. Decisioning gap. McK… Read More

The Gist Identity evolution. Changing one’s name post-marriage becomes a moment for contemplating identity in public spaces. CX wisdom. Travel experiences bring valuable… Read More

Shares By: Jeremy NeisserHip pain after running is one of the most common complaints heard by runners. While it can be hard to figure out the exact cause of your hip pain, there are some thi… Read More

The evolution of the Internet has redefined the approach to managing or running businesses. Especially for small businesses, one needs the right tools that not only improve business perf… Read More

Maximizing User Engagement with Top Social Media Widgets In the ever-evolving digital landscape, social media widgets have emerged as essential tools to enhance user engagement and expan… Read More

Are you tired of putting in countless hours into your WordPress blog, only to see little to no return on investment? It’s time to turn your passion project into a profitable venture! I… Read More

With the festive season fast approaching, businesses around the country have already started to prepare for yet another frantic holiday shopping period. Despite economic headwind… Read More

The digital landscape has completely redefined how we gain knowledge or other information. Individuals are nowadays increasingly getting accustomed to checking the news or any information on… Read More

Starting a business can be a daunting task, and building it to scale can be even more challenging. One of the most important aspects of building and scaling a business is marketing, and for… Read More

Are you a beginner looking for the best content marketing software and tools to help you get started? With so many options available, it can be hard to know where to start. That's why we've… Read More

Lead Generation Driven By Digital Marketing Online marketing strategies are used in the process of “inbound lead generation” to entice clients with useful and pertinent ma… Read More

SharesDoes changing your socks really matter when you are running?Do I need running socks?Great questions...  let me tackle them one at a time.Any runner with more than a handful of rac… Read More