Today’s consumers want to be contacted—and contact you—on their own terms. That means more and more businesses are turning to text messaging to deliver the kinds of persona… Read More
Unlock the doors to a profitable investment by venturing into the realm of call center business in Dubai, UAE. In today’s cutting-edge era, where technology reigns supreme, Business Pr… Read More
Avid Telecom, the company that has been sued by almost all Attorneys General in the US for alleged robocall activities, has received a cease-and-desist letter from the Federal Communications… Read More
People Are Hiring Phone Bots to Deal with Telemarketers
Telemarketing sales calls, spam, and outright scam have become an incessant nuisance for many individuals. These unwanted calls disrup… Read More
The Federal Communications Commission has issued a cease-and-desist letter to Avid Telecom, the same company sued by nearly all Attorneys General in the US for alleged robocall activities. I… Read More
In today’s competitive business landscape, companies of all sizes must stay informed about the various laws and regulations that govern their operations. While we know some legal requi… Read More
What is the TCPA?
And what are some best practices to help your outbound call center stay in compliance?
When it comes to compliance, folks in the call center industry hea… Read More
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Gerber Life class action lawsuit overview:
Who: Plaintiff Thomas Matthews has filed a class action lawsuit against Gerber Life Insurance Company.
Wh… Read More
The Justice Department, together with the Federal Trade Commission (FTC), today announced a civil enforcement action against several corporate and individual defendants for alleged violation… Read More
If you have an old Android phone, there are a few ways you can block someone. You can either use a third-party app or you can use the built-in blocking features on your phone. If you want… Read More
FCC proposes record breaking $300 million against auto warranty scam robocaller.
Nearly $300 Million Proposed Fine Against Cox/Jones Enterprise Follows Agency’s Earlier Enforcement… Read More
TCPA compliance and optimal performance go hand in hand these days. And with an increasing number of regulatory hoops to jump through, managing a successful and compliant outboun… Read More
This is exactly why it’s become a lot more of a problem to own consumers, and a more challenging problem to eliminateWhen you have a voice mail account with your cellular phone service… Read More
Auto dialer and call center software is vital to the success of any business. However, it is not enough to have customer service software. The call center manager must have more than just cu… Read More
When would both a sound or keypress activated apparatus and a toll-free number be needed?All telephone calls on toll-free wide variety must aˆ?connect directlyaˆ? to an opt-out dev… Read More
Even though it’s traditional, making calls to prospects and clients is still one of the best and strategic ways for businesses to generate leads, showcase excellent customer service, a… Read More
Is Midland Funding a scam or a legitimate company? Are Midland Credit Management and Midland Funding the same company? Will Midland Credit Management sue me? How do I deal with MCM collecti… Read More
Two companies that operated a massive phone operation that placed 1.3 billion deceptive fundraising charity calls to 67 million consumers have agreed to settle charges by the Federal Trade… Read More
(STL.News) – Attorney General Mark R. Herring has reached a settlement with two Roanoke-based telemarketing companies, and Roanoke resident Bryant Cass, for illegal robocalling and dec… Read More
Ever received voice messages that didn’t come with a phone ring?
You were most likely sent prerecorded voice messages. These robocalls are delivered by organizations and enterprises wi… Read More
A TCPA Filed Against Diabetic Supply Company
A Telephone Consumer Protection Act has recently been filed against Simplex Healthcare Inc., a diabetic supply company. The Nashville based compa… Read More
Debt Collectors Not Allowed To Call Cell Phones
Many people do not realize that it is actually against the law for telemarketers, debt collectors, and other companies to call you on your per… Read More
The Telephone Consumer Protection Act (TCPA) has been around since 1991. The TCPA restricts telephone solicitations and the use of automated telephone equipment. Specifically, the TCPA limit… Read More
Today’s reality regarding real time communication is proven in the data. On average smart phone users in the United States send 764 text messages and place 164 phone calls per month… Read More