The face of customer service has changed significantly over the last decade. This is driven largely by developments in customer service (CS) technology, however, there have also been changes… Read More

Table of Contents “Renowned author Michael LeBoeuf once wisely stated, ‘Eve… Read More

In today’s fast-paced world of e-commerce, consumers are seeking seamless, personalized, and engaging experiences for shopping. They also expect the latest and highest quality product… Read More

Have you been to Disney World lately? If you have, you know that if you don’t want to spend all your time in line, you need to do a little research. An entire cottage industry has spru… Read More

myFawry stands out in an ever-evolving industry of financial technology (FinTech). With cutting-edge features and user-friendly navigation, myFawry is quickly establishing itself as one of t… Read More

Over the past 10 months, word of the struggles at Chipper Cash, a prominent fintech startup enabling money transfers among African consumers, have dotted the public domain in Africa’s… Read More