How Co-Browsing Can Change The Way We Do Our Business Imagine this: It is on a public holiday and you are the only person at work navigating through your business website. All of a sudden, y… Read More

Glia, the leading provider of Digital Customer Service (DCS), and ebankIT today announced a partnership aimed at humanizing the digital banking service experience for ebankIT clien… Read More

Cogno AI Off Campus Drive 2023 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Syllabus, Exam Pattern, Selection Process: Cogno AI Company will be seekin… Read More

Couldn’t attend Transform 2022? Check out all the top sessions in our on-demand library now! Look here. Closing deals and signing agreements in a face-to-face meeting seems almo… Read More

ASTI INFOTECH A TRUSTED IT BRAND HARNESSING THE TECHNOLOGY JUGGERNAUT There is a popular set of lines by Steph Curry, “If you want to create and be a visionary, you’re probably g… Read More

Do you want to start your career in project management by knowing all the pintucked details or do you want to change your current job? If the answer is yes, you are in the right place then… Read More

In this day and age, customer engagement is one of the most important aspects of business. It is ironic that even though companies readily admit that customer engagement is something they wo… Read More

It’s higher to go away them for a real interplay the place nobody listens to you. The random chat is a particular function that permits our users to anonymously speak with strangers fr… Read More

Co-browsing also known as collaborative browsing is a browser based solution that allows business teams to view and manage the customers website or app in real time for sales or customer sup… Read More

The pandemic has amplified the importance of a robust digital customer service experience. Yet most solutions on the market provide a simple live chat function, which really does not adequat… Read More

Share 0 Tweet 0 Share The rise of cognitive computing and big data led to the revolutionary creation of “artificial intelligence”. A te… Read More

Digital transformation and artificial intelligence (AI) have evolved customer expectations. They have become more demanding in terms of faster responses. Forrester reports says, 23% of B2B C… Read More

Customer engagement is a strategic objective that needs to align with your organizational vision. Having a strong focus on engaging with users and customers, by interacting with them consis… Read More

Organizations are running a marathon competing against each other. The goal is not to get to the finish line on a race track, but to clinch the trophy in the market: customers. You put on yo… Read More

The introduction of new digital tools of communication has revolutionized the way we talk to each other. People today don’t just rely on phone calls or emails to communicate when remot… Read More