Delivering excellent customer experience leads to a return on investment Winter Springs, Fla., January 5, 2023 – Erica Martinez-Rose is aware of the importance of a great customer expe… Read More

My friends over at ChannelPro dropped this in my inbox . . .Calling all Texas MSPS: The ChannelPro Network Announces 2022 ChannelPro SMB Forum Event in Dallas June 6-7ChannelPro’s in-p… Read More

Q4 Sees Continued Sales Increases, Key Staff Additions, New Services, Further Awards and Deep ESG Commitment Redstor, the smart, cloud-first backup platform of choice for MSPs… Read More

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 My good friend Amy over at Acronis sent me a note about where you can catch up with them at various shows in 2022. Of course, everything is subject to change for a variety of reasons… Read More

ChannelPro will hold events in FIVE cities next year. I plan to be at all of them.A free, live event in a city near you!RESERVE YOUR SEAT TODAY!Atlanta - Chicago - San Jose - Toronto - Newar… Read More

Cyber Power Systems (USA), Inc., a leader in power protection and management products, received the Source Read More

I am honored once again to be part of the ChannelPro SMB Forum.My brother Manuel and I have a fun and educational presentation. Please join us!Join us for the 2019 ChannelPro SMB Forum!A Fre… Read More

SMB Roadshow BostonSept. 5thKiller Combo: Managed Services and Cloud ServicesI love the content of this year's SMB Roadshow.This special event is co-sponsored by ChannelPro SMB For… Read More

 You May Have Missed This . . .If you only read this blog, you may have missed some of the other stuff I do. I put a list of recent activities in my weekly newsletter (signup here).&nbs… Read More

 One of the odd things about modern technology is that many people don't read my blog on my blog. Huh?Well, blogs have become a bit like podcasts. You put up an RSS feed (such as h… Read More

Okay - so I know I'm going to miss some, irritate a few people, and get some disagreement.But I just checked my give-a-rat's-rearend-ometer and I don't care.. . .Andrew sent me an email. He'… Read More

Congratulations to my good friends over at The ASCII Group!I received this press release announcing their 35th Anniversary. Amazing.If you're in the area, Join me at the ASCII Success Summit… Read More

For more than ten years, I've made most of my money on the Managed Services side of my business with a product called theCloud 5 PackIf you've attended my 2017 SMB Roadshow or attended my 5… Read More

Today I have the sad job of canceling this year's SMB Online Conference.The reason is very simple: Extremely low attendance. Maybe 100 of you were just about to register and put it off til t… Read More

Managing Director at NovaStor Corporation, Mike Andrews, 20-year veteran of the data protection industry releases his top tips for selecting the right technology partners. IT resellers don&r… Read More