I am pleased to share that we have officially received our ISO 9001:2015 Registration certificate. Congratulations again to everyone who contributed to this undertaking. It was two years ago that we set the goal to achieve this milestone, and we completed it both on schedule and with very positive comments from our outside auditor. I am extremely proud of the effort of many people throughout the company to get to this point. Our Quality Management System provides a baseline for continuous improvement toward greater benefit for all our stakeholders; including more reliable service for customers, greater clarity for employees, additional opportunity for key suppliers, and reduced waste for the company. I look forward to building on this foundation as we grow into the future.
Thank you again to project leader Ema Hoxha and the entire ISO team.
Mark D. Forrest