After being integrated with a fully-fledged telephony system, MS Teams has become everyone’s favourite remote working collaboration tool. The calling capabilities in Teams are powered by the Phone System feature in Office 365. Being a certified Microsoft partner, Server Consultancy offers this service to every business.

Direct Routing for Microsoft Teams provides businesses with an upsell possibility, easily bolted to any Microsoft 365 app. Let us have a look at how Direct Routing can be helpful for your business.

Affordable and Scalable

Direct Routing allows users to make domestic and international calls by streamlining communication from a single platform without altering any existing feature of the application. It provides improved efficiencies for call handling for all users. With streamlined call processing, it is easy to keep track of the call quality and availability.

Another significant advantage of Direct Routing is cost efficiency that makes it an ideal choice for businesses. It is much cost-effective than standard Microsoft calling plans and even more scalable. This means that even if your user levels fluctuate, you can redistribute the resources in line with the business needs. Besides, with the flat user pricing and transparent costs, you do not need to make a long-term commitment to the services.

You also do not need to spend an extra amount on any hardware associated with the regular phone system. Our direct routing services do not require any additional handsets, and you can use your existing microphone with Teams.

Fully Flexible and Futureproof

Currently, when businesses are moving to hybrid or remote working environments, they need a cloud-based and flexible solution to support their workforce. Considering this fact, Direct Routing is a cloud-based solution that provides continuous updates without any risks and complications. It is entirely different from other software solutions like Skype for Business, which is phasing out soon.

With Direct Routing, SIP Trunk Call Manager comes as a standard offering to provide multiple benefits to businesses. These features allow direct Routing to compete against traditional telephony systems and express how voice communication is used in a single, united platform to provide a brilliant collaborative experience.

Zero Service Interruption

Most organisations require call statistics tracking facilities in modern telephone systems to optimise their business communications. Direct Routing provides you with a comprehensive set of call statistics that allows users to manage communication practices within the business. With call statistics, you can enhance productivity and efficiency while identifying trends in busy times to help user’s direct resources efficiently.

Apart from that, you also get access to use an existing number with Direct Routing, which means there will be no interruption and call breakdowns in communications. With our Direct Routing service, you get the best calling plans at an affordable price. Besides, it also includes fraud protection and disaster recovery, which is crucial for working environments in this period.

Whether you need a rich set of features, save costs on calling plans, or flexibility, Direct Routing can provide you with everything you need to keep teams and customers connected. At Server Consultancy, we can help you define customers’ needs by considering their requirements. We can help you modernise your MS Teams calling facility by integrating it with fully-fledged call functionality.

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