This is the Festive Season, and various eCommerce came with different offers and discounts for the customer, where these things make user easy to get these offers without wondering here and there to choose product of their choice, make your festive season experience good with new and in budget product.
On the other hand if we don't talk about the metro cities, where these eCommerce company providing one day delivery with their courier partners, but what happens when they have to deliver it other than metro city, take standard time to deliver, there is no problem, but it takes more than that, results in all excitement gone due to bad experience on delivery of parcel. Sometimes the product is in your city for many days but courier company don't deliver it. Contact to customer care for delivery, or non-updation of tracking details user always suffers and make their experience bad for these online purchases.
eCommerce Company should instruct their courier partner to have enough man-power to handle large volume of parcels , customer nothing to do with delay in delivery due to the large volume of parcels, user just want their product on time.
eCommerce company offers easy and hassle free return policy, but its not easy and hassle free, its also time taking. Also some customers complaint about they found something else in package instead of their product, this is also make bad user experience and stop them to purchase online, return and refund is not the only solution for this, they should make this system monitor so watchful so that these kind of activities can be stopped.
On the other hand if we don't talk about the metro cities, where these eCommerce company providing one day delivery with their courier partners, but what happens when they have to deliver it other than metro city, take standard time to deliver, there is no problem, but it takes more than that, results in all excitement gone due to bad experience on delivery of parcel. Sometimes the product is in your city for many days but courier company don't deliver it. Contact to customer care for delivery, or non-updation of tracking details user always suffers and make their experience bad for these online purchases.
eCommerce Company should instruct their courier partner to have enough man-power to handle large volume of parcels , customer nothing to do with delay in delivery due to the large volume of parcels, user just want their product on time.
eCommerce company offers easy and hassle free return policy, but its not easy and hassle free, its also time taking. Also some customers complaint about they found something else in package instead of their product, this is also make bad user experience and stop them to purchase online, return and refund is not the only solution for this, they should make this system monitor so watchful so that these kind of activities can be stopped.
