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SMS-iT Smart Tools Money Making Series: AUTORESPONDERS

Are you tired of spending countless hours managing customer communication and promotional activities? The SMS-iT Autoresponder is here to help. This powerful marketing tool enables quick and efficient communication with your customers by sending pre-written responses to incoming texts, saving you time and effort. With the SMS-iT Autoresponder, you can keep your customers informed and engaged through new promotions, product launches, and customer service inquiries. Whether you're a small business owner or a marketing professional, the SMS-iT Autoresponder is an invaluable asset that can help you to communicate effectively with your customers and drive results.

In this blog, we will cover how to use the SMS-iT Autoresponder to streamline your marketing efforts and take your business to the next level. 

HOW DOES SMS-IT AUTORESPONDER WORK?

SMS-iT autoresponder works by automatically sending a pre-written response to incoming text messages. The autoresponder is set up to trigger based on keywords.

For example, your business might set up an SMS autoresponder to send a message with store hours and location information to any customer who texts the word "hours" or "location" to your business's phone number.

SMS-iT offers features to help you get the most out of your autoresponder. These features include:

• A keyword to trigger activation of the autoresponder at the right time.

• An easy-to-use message editor to create and customize your autoresponder message.

• A contact database to store customer information and track customer interactions.

• Scheduling options to determine when the autoresponder is active.

These features provide you with the ability to customize and manage your autoresponder efficiently.

Once the autoresponder is set up and activated, it will automatically send the pre-written response to any incoming text messages that meet the trigger criteria.

Remember that there are some legal and regulatory considerations to keep in mind when using SMS for marketing or communication purposes. In the United States, for example, the Federal Communications Commission has established rules governing the use of SMS for marketing and other commercial purposes. Make sure to familiarize yourself with these rules and obtain the necessary permissions or licenses. 

Here's a video tutorial on implementing your Autoresponder inside the SMS-iT platform: CLICK HERE TO WATCH THE AUTORESPONDER VIDEO TUTORIAL.

HOW EFFECTIVE IS THE AUTORESPONDER AS A MARKETING TOOL?

Autoresponders are an increasingly popular marketing tool due to their effectiveness. With an autoresponder, you can quickly and easily send automated messages to customers in response to their inquiries. Benefits of using Sms Autoresponders include: 

  1. Convenience: SMS autoresponders make it easy for you to respond to customer inquiries quickly and efficiently, even when they are not available. It can be particularly useful for businesses that operate outside regular business hours or receive a high volume of inquiries. Autoresponders can provide a better customer experience by allowing customers to get the answers they need without waiting too long.
  2. Personalization: SMS autoresponders deliver a powerful way to create a more personalized and engaging customer experience. You can set up personalized messages based on the content of the incoming message or the sender's information, helping you to create an even more tailored and meaningful customer experience.
  3. Speed: SMS autoresponders give you the power to respond to customer inquiries in real time, resulting in improved customer satisfaction and loyalty. By automating the process, you can guarantee that customers get prompt and accurate responses, creating a more positive experience. With SMS autoresponders, you can turn customer service into a competitive advantage.
  4. Cost-effective: SMS autoresponders are cost-effective and more convenient than other marketing methods like email marketing or direct mail. With SMS autoresponders, you can quickly and easily reach your target audience with timely messages without a large overhead cost. Automated SMS messages can also be tailored to customers' preferences, allowing for an even more effective marketing strategy.

It is important to note that the effectiveness of SMS autoresponders as a marketing tool will depend on a variety of factors, such as the quality of the autoresponder messages, the relevance of the messages to the target audience, and the overall marketing strategy of the business.

To maximize the effectiveness of SMS autoresponders as a marketing tool, you should carefully plan and execute the autoresponder campaigns and continuously track and analyze the results to identify areas for improvement.

HOW TO LEVERAGE AUTORESPONDER TO GENERATE REVENUE

You can employ various strategies to utilize SMS autoresponders. Let us explore how you can leverage these tools to generate revenue.

  1. Offer promotions or discounts: Take advantage of SMS autoresponders to send exclusive promotions and discounts to your customers who opt-in to receive text messages from you. It is an effective way to drive sales and build loyalty. Offering your customers exclusive offers and discounts will more likely encourage them to return to your business. Make sure to include a call to action to prompt customers to take advantage of the offers.
  2. Sell products or services: SMS autoresponders are an effective way for you to promote and sell products or services to customers. Setting up an autoresponder allows you to quickly and easily send information about a new product or service to customers who text a specific keyword to your business's phone number. Use this powerful tool to keep customers up-to-date on the latest offers and drive more sales and revenue.
  3. Upsell or cross-sell: Use SMS autoresponders to maximize the success of your business by upselling or cross-selling related products or services to customers who have already purchased from you. For example, after a customer buys a product from you, you can use an autoresponder to send them information about a complementary product or service that could increase their satisfaction with their purchase. By automating this process, customers will be aware of the value your business can offer them.
  4. Offer a paid SMS notification service: Use SMS autoresponders to create an SMS notification service that keeps subscribers up-to-date on important events or updates. With this service, you can offer sports scores, stock updates, and even traffic alerts. Customers can subscribe to receive these notifications for a fee to stay informed and on top of the latest news.
  5. Offer a paid SMS-based support service: Use SMS autoresponders to develop an SMS-based support service where customers can conveniently access help with your product or service. Whether it be technical support, customer service, or any other related issue, your customers can get the help they need. Plus, they'll pay a fee for the convenience of having this service available to them.
  6. Create an SMS-based loyalty program: You can use SMS autoresponders to build a loyalty program for your business by allowing customers to text a keyword to join the program and receive rewards or discounts for their purchases. You can charge a membership fee or make money through increased sales from the program. Offer exclusive deals and discounts to customers who sign up, encouraging them to be loyal to your business. With SMS autoresponders, you can reward your customers with discounts and other incentives while also making money.
  7. Offer a paid SMS-based entertainment service: Turn your text messages into a source of entertainment with a subscription-based SMS-based entertainment service. With SMS autoresponders, customers can text a keyword to play an exciting trivia game or solve an engaging puzzle. The automated responses will provide the game content, ensuring an entertaining experience for your customers.
  8. Promote affiliate products: Automate your marketing efforts, reach more customers, and increase your ROI with customized, targeted messages that promote your affiliate products and services. Take advantage of the power of automation and let your autoresponder do the work for you. Send out pre-scheduled messages to specific groups of customers and watch your affiliate revenue soar. 
  9. Run contests: Create a winning contest or giveaway with SMS autoresponders. Define clear rules, send timely reminders and updates to entrants, announce winners with personalized messages, and collect feedback from participants. With the power of SMS autoresponders, you can easily create successful contests and giveaways that engage your audience and generate more leads.
  10. Run paid surveys: SMS autoresponders can be a useful tool for businesses conducting paid surveys. The first step is to determine the goals and objectives of the survey. Next, create a list of potential participants for the survey, then use SMS autoresponders to send invitations to participate in the survey, including information about the purpose of the survey, compensation, and other important details. Send reminder messages to participants who have not yet completed the survey to increase the response rate. Finally, send thank-you messages to participants who have completed the survey to increase customer satisfaction and engagement.
  11. Build a directory: You can use SMS autoresponders to create an SMS directory that allows customers to easily find and connect with businesses that offer products or services relevant to their needs. It can be an effective way to generate more leads and increase revenue, as customers can discover businesses that offer the products or services they are interested in. By creating an SMS directory using SMS autoresponders, you can expand your customer base and increase your online presence, particularly for small businesses looking to reach a wider audience.
  12. Collect customer feedback: Using SMS autoresponders to collect customer feedback and reviews is a great way for you to improve your products or services and increase customer satisfaction. By leveraging automated text messages, you can quickly capture customer feedback and reviews—and use them to make meaningful improvements. With detailed customer insights, you can continually refine your products and services to better meet your customers' needs and watch their satisfaction soar.
  13. Build email lists: Use SMS autoresponders to collect email addresses from customers and build comprehensive email lists for future marketing efforts. With an automated SMS autoresponder, you can build an email list of loyal customers interested in receiving updates about your products and services. It can be a valuable asset for your business, allowing you to stay in contact with current and potential customers and providing a platform to nurture leads and drive sales.

SMS autoresponders can be a powerful tool to make money by improving customer communication and engagement. These strategies can effectively leverage SMS autoresponders to drive sales and increase revenue for your business.

AUTORESPONDER BEST PRACTICES

When using SMS autoresponders, there are some best practices to keep in mind to ensure your customers have the best experience possible. Here are a few tips to help you get the most out of your autoresponders: 

  1. Personalize your messages: Personalizing your SMS messages can make them more effective and increase the likelihood of engagement from recipients. To personalize your SMS messages, tailor them to specific customers and their needs. It can be done by including personalized greetings, using the recipient's name and information relevant to their interests or needs. Personalization can make the message feel more targeted and increase the effectiveness in connecting with your customers, and improve the overall customer experience.
  2. Keep it short and sweet: It is important to keep SMS messages brief and to the point, as people tend to have a limited attention span when reading on their phones. To ensure that your SMS autoresponder messages are effective, keep them short and sweet. It means avoiding long, drawn-out messages that are difficult to read or understand. Instead, focus on providing clear, concise information that is easy for the recipient to digest. 
  3. Be timely: Timing is a crucial factor to consider when sending SMS autoresponder messages. Make sure your messages are sent at the right moment, as customers may not appreciate an irrelevant message or at an inconvenient time. Consider the timing of your messages to increase their relevance and effectiveness.
  4. Respond quickly: Sending SMS autoresponder messages promptly after receiving an incoming message can improve the customer experience and demonstrate to customers that your business is responsive and efficient. Promptly responding to customer inquiries can help build trust, improve the overall customer experience, and prevent delays in communication. By sending SMS autoresponder messages as soon as possible after receiving an incoming message, businesses can demonstrate their commitment to providing timely, efficient service and improving the customer experience.
  5. Offer useful content. SMS autoresponder messages should provide value to the customer. Achieve this by including valuable information or offering a solution to a problem that the customer may be experiencing. Determine the value of an autoresponder message by considering the needs and concerns of the customer and how the message can meet those needs.
  6. Use an opt-in. You need to obtain consent from customers before sending them SMS autoresponder messages. Do this by providing an opt-in option, such as a checkbox on a sign-up form or a keyword that customers can text to opt-in to receive messages. By obtaining consent, you can demonstrate respect for customer preferences and build trust with your customers. Providing an opt-in option can ensure that autoresponder messages are welcomed and not seen as spam or unwanted, improving the customer experience.
  7. Provide an opt-out option: Providing an opt-out option for SMS messages is a best practice to follow to respect customer preferences, avoid spam complaints, and comply with local regulations. Allowing recipients to unsubscribe from future SMS messages demonstrates that you value their privacy and helps to maintain a positive relationship with them. Including an opt-out option can also prevent spam complaints, which can damage your reputation and impact your ability to reach customers through SMS.
  8. Be compliant: Ensure compliance by familiarizing yourself with the laws and regulations that apply to your business and ensure that you have obtained consent from recipients before sending them SMS messages. It can help to protect your business and ensure that your SMS marketing efforts are successful. By following local regulations, you can effectively use SMS to communicate with your customers and build a positive relationship with them.
  9. Utilize segmentation: Segmenting your SMS contacts based on their interests or needs can improve the relevance and effectiveness of your messages. By dividing your contact list into smaller groups based on characteristics such as age, location, or interests, you can tailor your messages to be more specific to each group's needs. This can increase the likelihood that recipients will engage with your messages and find them useful.
  10. Monitor performance: Tracking the effectiveness of your SMS autoresponder messages can help you determine whether they are achieving the desired results. It means monitoring metrics such as open rates, click-through rates, and conversion rates to see how your messages are performing. By tracking the effectiveness of your autoresponder messages, you can ensure that they are having the desired effect and make any necessary adjustments to improve their performance.

Following these best practices will help ensure your customers are getting the most out of their experience with your autoresponder messages.

In conclusion, the SMS-iT Autoresponder is an essential marketing tool for businesses looking to save time and effort while keeping customers informed and engaged. With its ability to reach a wider audience and streamline customer service inquiries and promotional activities, the SMS-iT Autoresponder is a valuable asset that can help businesses to grow and succeed. Whether you're a small business owner or a marketing professional, the SMS-iT Autoresponder is a powerful tool that can help you to communicate effectively with your customers and drive results. So, if you're looking to take your marketing efforts to the next level, consider incorporating the SMS-iT Autoresponder into your strategy and see the difference it can make for your business.

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This post first appeared on SMS-iT : A Semi-Sentient Communication Focused CRM For Sales And Marketing., please read the originial post: here

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SMS-iT Smart Tools Money Making Series: AUTORESPONDERS

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