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Customer touchpoints in retail: Impress and engage

Tags: pandemic shop

The Pandemic has affected the way people shop. Also, 75% of the 33,000 customers mentioned that they changed the brands they shop due to Covid. This pandemic has hit customer loyalty because more and more people moved to online shopping and discovered various other brands. 



This post first appeared on Tokinomo Brand Activation Interactive POS/POP Display Advertising, please read the originial post: here

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Customer touchpoints in retail: Impress and engage

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