The call center is the major hub of generating leads for businesses. Although companies have shifted from traditional call centers to Cloud-based call centers, the primary focus of giving a quality customer service experience is still the top priority. However, call centers are not only limited to inbound and outbound ... Read more
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Guest Author | New Trends in the cloud call center that are redefining customer support system | The Latest Tech News
This post first appeared on 5 ECommerce Trends You Can’t Ignore In 2019, please read the originial post: here
